Mold was on my food from HARDEES, in Raleigh NC don't eat there. Texted and called doordash for refund they declined.

I GIVE THEM 5 STARS AS THEIR FELIVERY IS TOP NOTCUM SNF THIER DRIVERED APLUS WOULD HIGHLY RECOMEND TO ANYONE

Doordash has absolutely no consideration for the drivers who must endure the cost of delivering orders which range from $2.25 to $25.00 I have made up to $40.00 on one order. But do not hold your breath this type of order is rare in the Texas or Houston area which has now taken a huge downturn in the deliveries available. A driver must be seasoned and know how to maneuver not only in their chosen area, but they must research the app. Prior to accepting any deliveries which will lose the driver money.
As a international company with a CEO who has a net worth of $2.3 Billion, using deception and trickery with policies that are certainly one sided against door dash having
Any liability whatsoever! Door dash has a history of underhanded business practices which are deceptive and certainly unethical.
https://www.nytimes.com/2019/07/24/nyregion/doordash-tip-policy.html
This New York Times article dated July 24th
2019 will expose door dash which has and continues to exploit the drivers which make door dash hundreds of millions of dollars if no billions of dollars.
My experience is that, as a Top Dasher with VIP support have found their support to be very poor and time consuming when it comes to correcting their orders which consist of wrong addresses, customers who are irresponsible, who cannot or will not give the driver specific instructions on how to get to their door or location, they fail to give proper gate codes whether they are on the 1st,2nd,or 3rd floor. Some are putting the driver in a time consuming "Wild Goose Chase". Then you have the customers who do not answer their phone or texts or the app itself send the driver a text indicating that they are trying to reach the customer which in my experience is total Bull $#*!. Here are a few real life experiences while doing doordash deliveries. When the store is closed the driver should be paid for showing up to an address in this case was Walgreens where the store had not even opened although I took a picture of the gated door I was never paid when I called doordash support regarding this I was told that another Dasher had picked up and delivered the order. This is impossible since the store is closed the gate is pulled down the picture was taken and I was not paid. This has happened several times this is why it's so important to get them on the telephone to make sure that you get your compensation for them wasting your time, gas, expenses. Furthermore a driver must be very aware of the app changing from avoiding tolls to not avoiding tolls without the driver knowing so. Their deliveries are not worth spending money on tolls which in my case I have a toll tag and an account which I am not going to use on doordash deliveries for the simple fact that I do not want to pay to do deliveries. I had a delivery the other day that I picked up from Hooters after picking up the order I researched the address since something told me that there is no Southwest parkway in Houston only to find out that the address was in Austin Texas. When I call doordash support of course they said that they would pay me the full amount and that I could discard of the order in a safe place. After reading the historical payment of tips that went to doordash instead of the driver I can see how they're worth is now 2.3 billion dollars. Being a driver has expenses. You have a car, gas, insurance, and vehicle maintenance. I had to have my brakes done before it was too late this cost me close to $600 that was the absolute cheapest way of having the brakes done properly. Doordash has absolutely no consideration for the costs that they help drive up with some of their deliveries and some of their customers which do not know where they live sending the driver on a while goose chase.
After reading another article on Google that is done by indeed and another hiring app which always seem to leave out the part about how doordash penalizes the drivers who do not take the horrible $2.25 deliveries there is no way to make any money whatsoever delivering several miles away to some apartment complex where the customer doesn't answer the telephone or have a gate code and they're willing to pay $2.25 I have to decline these orders which make my percentages go down as far as ratings and so on. Then doordash likes to threaten the drivers with deactivation if they go so low as to not taking some of the deliveries that are totally low and the mileage is way too high. Again doordash is a scumbag company that has made billions of dollars on the backs of drivers who do deliveries for them and then they wonder why everybody gets an attitude. Doordash screws everyone the merchant the customer and the driver are all left out to dry. I have had incidents where I went to sprouts market to pick up four items and when I went to pay for the items at checkout their red card was declined eight times that's just one of several reasons why I don't like to do their shopping deals the overall majority of the time Walgreens or CVS does not have the items that the customer wants. Some customers do answer their phone and they are easy to deal with to correct the situation which is not caused by the driver it's caused by the doordash app which I find to be true with some restaurants as well when I get a phone call after delivering $70 worth of food to a customer who states that the order was incorrect they were missing items and so on and so forth. The only thing that I can do at that time is explain to the customer that I am just a delivery driver this is not a catering company therefore I have no power over what is in a sealed bag delivering their order.

You can Google how to permanently close acct but you'll never make it there and C.S is pointless...

I don't see why people complain about door dashers I am a door dashER. I do my best to deliver the food on time. People complain about their dashers but the customers don't realize that we are people too and are doing our best. Most of us, like me, have a full time job and do Door Dash to make ends meet. BE NICE TO YOUR DASHER!.

So, I am for door dash but I am here to complain about some of the customers and ratings. I do wish Door Dashers could see who gave the bad rating and why so that I could understand and how to improve as a dasher and/or to defend myself.

1. Sometimes it is hard to PLEASE people when you receive TWO orders at the same time to pick up and going to different places. Yet, people still complain and give bad ratings to the poor dasher. Door dash needs to have better rating protection from customers who abuse the system and take advantage of door dashers.
Don't freak out if I am doing two orders at the same time and I am not at your place first.

2. Don't change your address after you placed your order and send me all the way to one side of town so that when I get there I am lost. I call to get the right place which is on the other side of town, causing me to waste my gas and get there late with the order. ( Person working at Simplots did this to me.) And so I knew I was gonna get a bad rating and I called into door dash which didn't help at all. Thanks for the 1 star rating.

Also, don't call me to change your address. I will call door dash and let them know you want to change it. You should always call Door Dash to change your address and hopefully they will let me know. One lady did this to me and I called Door Dash and he said I could NOT deliver it to that new address because it was in a different town. Really people, NOT nice to be sneaky and try to get your dasher to drive an hour away for 4 bucks. Thanks for that. Wow

3. I go to drop off a deliver, at the front door like the instructions say. Next thing I know some hand with a note slams onto the window of the door saying come to the back. I thought that was SCARY. Why could I not leave it at the door? I decided to make my way to the back and a lady takes the order and says her front door is stuck. Still why could I not leave it at the front door and they could go around and get it? After I leave, she texts and asks me for the drinks. There were no drinks in the order, but since I am a good dasher I go back to the restaurant have them pull up the order on their system, take a picture of it, and send it to her to show there were no drinks. And I tell her to contact Door Dash to confirm this. Well, since I don't know who or why a person gives bad ratings I can only guess and sure enough my rating declined.

3. I try to remember to ask for straws, napkins, and silverware. Many bags are sealed and you can't check them to see if they are in there. People, there is no need to give bad ratings if your napkin was not included.

4. I really dislike places that are hard to find and the customer leaves no instructions. Oh thanks for telling me your apartment is in a house in the basement and the door is in the back. Thanks for the bad rating because I dropped it off at the front door.

5. Customers, it really helps if you are ordering from work that you include the name of the place of your work! For some reason, not all businesses address numbers are easy to find on the building.

6. It is not my job to open a sealed food bag and look through it or handle the food to see if it is all there. HELLO. Please call the place you ordered it from if you are missing items. As a dasher I am to make sure the drinks are there and ask if they put the desserts in the bag. But don't blame if you you are missing fries. NO, I did not eat them.

7. For crying out loud, if you order at night please have some respect and leave your porch light on.

8.If your ordering from a place of work why do you leave instructions to leave at the front door instead of saying leave at the front desk. If I leave it at the front door of a business, anyone could take it. I think I got a bad rating for taking food to the front desk and I tried to explain why and the lady didn't seem very happy about it. Common sense. Only place I really had to leave at the front door was a day care that kept the doors locked and in that case I texted them it was at the door.

9. How hard is it to go to Home Depo and buy some house numbers to put on your house or trailor? It is really hard to find a place when it has no numbers. All I can do is guess, call, or text to make sure its the right place. Would save a lot of time and trouble if you just put the numbers on your house and in a visible place. Thanks.

10. It is really appreciated that if I call or text that you respond. Sometimes, restaurants will have an item that is unavailable and I need to know what you want. So, please don't ignore me. I don't know what you would want instead.

11. Please beware that not all road closures and construction sites are on google maps. So, if we get to a road that is closed and directed to go a different way, which could take longer, there is no need to give a bad rating for such things that are out of the dashers control.

12. Customers need to realize that dasher base pay is usually 2 dollars an order. We are using our own car and gas which makes tips much needed in order to keep delivering your food. So please don't order without leaving some kind of tip. It is an insult to live 9 miles away and leave no tip. Do you think I really want to drive 9 miles for 2 dollars? So, I decline these types of orders thus my acceptance rate goes down because of these type of customers.
Some customers say I don't leave a tip until I receive my order. From my experience that NEVER happens. I have tried it many times and never happens. What is really frustrating is when you go drop it off and obviously it is a nice, rich persons house and still you receive no tip. Some of my best tips have been from the poor side of town. Humble, poor people seem to be more generous.

And with that I give a shout out to the few generous people who have left me tips on the app and then when I have delivered the order to them they gave me cash tips. It rarely happens, but you are amazing. And thanks. Also, to those who after I gave them the ordered 'added' an extra tip on the app.

In general, I just wish customers would realize that Dashers are people too. I am sorry if you get a bad one, but most of us try our best to deliver your food on time. Be nice to your dasher.

Kaitlyn B was my doordasher tonight and decided to leave my food infront of my door. Disappointed!

HAHAHAHAHAHAHAHAHAHAHAHAHAHAJAHAHAHAHAJAHAHAHAHAHAHAHAHAHAAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAAHAHAH

$#*! COMPANY TO WORK FOR. THIEFS. GREEDY. INCOMPETENT.

Scammish Company repirting to BBB in ask GOD to rich these ignorant workers and customer service just SAD...

This was a nightmare experience and my first time ordering from Doordash. I organized a very important meeting with people coming from multiple buildings to room and we informed them that lunch is provided. Meeting scheduled at 12 PM and I placed the order night before with detail instruction to deliver the food between 11:30AM-12:00PM but at 12 PM when meeting was about to start and I was very nervous why the food has not been delivered, I get a call from Doordash that we are sorry and we can't deliver you food BUT we refund you fully as "Doordash credit" so you can use it in future to place order from Doordash. Not even giving me an option to return the credit to my credit card. It was the most embarrassing experience as there was no other option for me to order food from other places. The sad part is that when I said to person who called me if anyway you can deliver the food by 12:30 PM which is 30 minutes windows and she said NO and the only option is refund. I know where to go place order next but definitely it will not be Doordash.
Worst thing, after almost 3 weeks, they have not credited my card and I have been charged for $157.04 that I need to pay to my credit card.
Second worst thing, they have deleted my order from history and I am unable to see my order information including payment and unable to leave feedback as a result too. My transaction info is:
Ref#**************278