Disney Movie Club

The problem for me was not the commitment. I followed the rules, got my cheap movies and bought my overly inflated priced ones until I was completely done with the agreement. I said "nice, smooth sailing with cheap discounted Disney movies" but the problem is even though you are out of the agreement and are free to cancel (which they try hard to keep you from doing) you still have to regularly open their emails, call a phone number, or go on the website to decline the featured title or they will send it, this doesnt sound like a hard thing since it's just a couple clicks... EVERY MONTH you have to do this including the holiday ones. Eventually your going to forget and get charged. My card was declined and a few times due to some issues with my bank account. They put a warning stating I need to update my card info to continue my membership, thinking they stopped charging that card I wasn't concerned with it. Well I fixed the issue with my account and suddenly I'm immediately drafted for 30 and 40 dollars from a card that was stated as not active on the Disney movie club site. They only refunded one and told me to mail the other back when it arrives but the fact they charged a dead card at random is concerning. Though not the scam in terms of how wlothers are rating them, they are definitely a scam and will get you one way or the other if you join. I'm a proud cancelled membership holder and I will never return as long as they are conning people the way they are. They need to remove the featured title automatic charge/ship option but they won't because that's where they make their money, well that and people not reading the agreement and just seeing cheap movies and losing all sensibilities.

They force people to buy five movies for at least $19.95 each just to fulfill their commitment agreement, which is the only way they can cancel their subscriptions. I'm one of those people so I am not happy at all. Why would a person who no longer wants membership or the subscription have to purchase five movies? More than likely, they canceled their subscriptions because they no longer wanted the movies. It's a scam, and I recommend everybody to read their contracts before becoming a member.

I placed an order one afternoon, the next morning when I see it pending on my credit card I realize it is way more then it was supposed to be because of the discount applied. I called in, they can't help, I try to cancel but apparently it is to late. I was told to email the email address to get support of a screenshot of the $20 cheaper option which I did... 5 Days later still no adjustment made, not a word from disney, I tried to call and get help with no avail.

WORST CUSTOMER SERVICE EVER!

MEMBERSHIP DETAILS:
Join now to get 5 movies for $5.00. As a member, I need to buy 5 movies within the next two years at $19.95 per movie, plus shipping & processing. About every 4 weeks (up to 13 times a year) we'll announce our hand-picked Featured Title. Plus, you may also receive up to 2 more seasonal Featured Title announcements a year. If you want the Featured Title, do nothing it will be sent to you automatically. If you want a different movie or nothing at all, simply provide your instructions by the date indicated. You may cancel your membership anytime after fulfilling your purchase commitment. When you join the Disney Movie Club, you may provide us with your credit card information. You will be charged only for the movies that you order (including Featured Title shipments) plus shipping and processing. We will not charge your credit card until the date of shipment. If you are unable to meet your commitment within your commitment period, your credit card may be charged for the value of the 5 reduced-priced titles you have received. This amount is dependent upon your initial sign up offer and the price of your introductory movies. Your satisfaction is 100% guaranteed! If you are not completely satisfied with your introductory titles, simply return them within 10 days of receipt along with written notice informing us that you want to cancel your membership. We will refund any money you might have sent, including shipping and processing costs, as part of our no-risk guarantee. This offer is limited to customers residing in the contiguous United States and may be withdrawn at any time. Disney Movie Club cannot ship to APOs or FPOs. Limit: one membership per household. Must be 18 years of age or older to join. Applicable sales tax will be applied to orders shipped to select states. This offer may not be combined with any other promotional offer, including coupons and rebates. All applications to join the Disney Movie Club are subject to review. We reserve the right to request additional information, to reject any application, or to cancel any membership. We reserve the right to alter or end this offer at any time. All titles are subject to availability.

BE CAUTIOUS as I am. I'll post the agreement here if you want to get 5 movies with 1.99:

As a Disney Movie Club member, all you need to do is buy 5 movies at regular Club prices in the next 24 months. Regular Club prices start at just $34.95 per DVD and $34.95 per Blu-ray for members who joined under a Blu-ray enrollment offer. Shipping and processing is $4.95 for the first title in each shipment, $6.95 for a box set, and $2.95 for each additional title on the same order (plus GST/HST).

By agreeing to purchase at least 5 regular-priced movies in the next 24 months, you qualify to receive 5 Disney movies of your choice from the list of titles currently available from the Disney Movie Club for $1.00 total. Shipping and processing is free. Please allow 2-4 weeks to receive your first shipment.

YOU MAY ALSO TAKE A 6TH MOVIE NOW AT THE SPECIAL PRICE OF JUST $14.95, PLUS YOU PAY NO ADDITIONAL SHIPPING AND PROCESSING CHARGE. This Bonus Movie will even count towards your purchase commitment, so you'll only need to purchase 4 more movies in the next 24 months instead of 5.

PLUS YOU CAN SAVE EVEN MORE by selecting a 7TH MOVIE NOW FOR the special price of JUST $9.95 AND STILL PAY NO ADDITIONAL SHIPPING AND PROCESSING CHARGE.

About every 4 weeks (up to 13 times a year) you will receive a mailing indicating the "Featured Title." Plus you may also receive up to 2 more seasonal Featured Title mailings a year. That's up to 15 buying opportunities a year! You can choose to receive the Featured Title, an alternate, or no movie at all. If you do not inform us of your choice within 10 days or by the date specified on the card (either by returning the card, visiting the website, or by calling the 800 number on the card), the Featured Title will be automatically shipped to you.

When you join the Disney Movie Club, you may provide us with your credit card information (website accepts credit card orders only). You will be charged only for the movies that you order (including Featured Title shipments) plus shipping and processing. We will not charge your credit card until the date of shipment. Sorry, we do not accept debit cards or check cards at this time.

You agree to fulfill your purchase commitment within 24 months of sign-up. If you are unable to meet your commitment within your commitment period, your credit card may be charged for the value of the 5 reduced-priced titles you have received. This amount is dependent upon your initial sign up offer and the format of your introductory movies.

Your satisfaction is 100% guaranteed! If you are not completely satisfied with your introductory titles, simply return them within 10 days of receipt along with written notice informing us that you want to cancel your membership. We will refund any money you might have sent, including shipping and processing costs, as part of our no-risk guarantee.

This offer is limited to customers residing in Canada (excluding the Province of Quebec) and may be withdrawn at any time. Disney Movie Club cannot ship to CFPO or FMO. Limit: one membership per household. Must be 18 years of age or older to join. Applicable GST/HST will be added to each order*.

This offer may not be combined with any other promotional offer, including coupons and rebates.

All applications to join the Disney Movie Club are subject to review. We reserve the right to request additional information, to reject any application, or to cancel any membership. We reserve the right to alter or end this offer at any time.

All titles are subject to availability. As of January 7,2014, regular Club prices start at $19.95 per DVD and $29.95 per Blu-ray."

Horrendous service. I got a pamphlet on buying a cd for a full price for 4 cd's for 1.99 which i did and relaised only later that the agreement was to buy 5 cd's for full price. I know its my fault for not reading the agreement and I am ready to pay the price for the full 5 dvd's i am just angry that on the leaflet for get 4 cd's for 1.99 there was no information on this agreement. Now they tell me that they would send me featured titles every month if i do not respond by the dates they tell me and that even makes me loose my option of buying the DVd's i want.
In effect i am actually paying them the whole price for all the dvd's i bought, if i dont reposnd by the deadline get cd's i don't want every month and can't cancel my mebership till i buy all 5 cd's! How is this a deal. I rather have them make me buy cd's at the normal price when i want than this horrendous cheap way of getting us to forcefully buy cd's from them!

Okay, so the deal for this website is that you must buy 5 DVD's at the regular price within the next two years to get the 4 movies for $1.00. I was able to get 6 movies for less then $30 because you could add on a few extras for a couple bucks (these do not count towards you commitment to buy the 5 others, these must be at full price) You also have to skip the movies you don't want-but they send you an e-mail, you can call or do it online. To me, these was a GREAT deal and I am someone who writes this down so I remember to cancel the movie I don't want. For September, the movie of the month was Cinderelle, so I got that, and October it was Avengers, and I skipped that. It's not a scam if you read the fine print, and when the blue ray DVD's are about $20 a piece a walmart, getting 6 for less then $30 is worth a little work for me.

It is shameful that a company with the Disney brand would be so lame when it comes to implementing the most basic and common anti-fraud best practices and then be so greedy as to refuse a charge back even after they acknowledge fraud!

I am not a customer and never was. My credit card was fraudulently used to order movies. When I realized fraud had taken place from my cc statement, I called the Movie Club who immediately acknowledged the transaction had already been identified as fraudulent. The support rep could not find any trace of me in their system (based on name and address) though my cc was in their database. He told me the person the movies were shipped to had reported he had never ordered the movies and had returned them. I mistakenly assumed that meant they were going to credit my card back! Silly me!

I reported the issue to my credit card issuer who reverted the charge. Soon, thereafter, my bank told me The Disney Movie Club was rejecting the charge back. I called The Disney Movie Club again to better understand their cc practices. They said that they check that the bill to and ship addresses to are the same. But, clearly, they do not use any other common rules for identifying credit card fraud like checking the bill address to with the address on record with your bank or something as simple as IP geolocation to find out if the IP of the person ordering is in the same city as the bill to or ship to.

To make matters worse, they charged me a second time when they had already identified that the cc had been used once fraudulently 3 weeks before. One would think that the cc would have been flagged! No! If it goes through, they just take the money and run and refuse the charge back! Needless to say I changed my cc altogether and pressed my bank to fight them on both charges.

I do not want to even know how they protect credit card numbers and there is absolutely no way I would ever consider ordering anything from them. Be careful that the Disney name does not mean secure!