I have a disability Florida resident / customer,and applicant when I needed something of their stores nationwide felt like wasn't at all friendly their stores nationwide isn't a republican friendly company of state level of PA even of 49 locations nationwide libero companies. So on Mother's Day May 8th 2023 employees,and their female store manager name Jennifer Amiss at Fort Myers Clevland Florida area of recalling wouldn't have any of her employees / management team at all accommodate me with all thee above, or with helping of needing assistance with me having a slight handicap so was threatened bullied accused of disturbing them all employees of Mother's Day month of May 2023 so of course didn't care of me shopping with one of my church buddies then sometime at the end of the month of our bad shopping experiences even of me not being able to get a job with them all of them wanted a disabled person with ADA to work in the midnight till morning to not be able to function the next day ya right Dick's sporting goods you all are evil even to unload products out of their warehouse truck Florida time zone of Fort Myers Clevland area plus threatened of them calling the cops on anyone meaning like if anyone wanted help with find a product, or wanting help applying for jobs with their nationwide of 49 stores of 49 states all across the USA even of why in the world are they a libero company of state level of their headquarters being at PA then to be contracted with Nike shoe company then have both companies legally waste any taxpayers money from what we all get out of our own banks knowing their clothing products,and shoe products of Nike shoe company,and of Dick's both companies are bias care only of making only money then their male lawyer name Criag who defends the Dick's sporting goods employees of their state level being libero not republican nation wide who would want to be treated poorly as a customer or as a applicant yearly even to be kept yearly threatened of them both companies calling the bad, or good cops who protect anyone nationwide from preventing threats, or disputes not happening yearly of 50 USA states. Plus I am a Team USA fan counsel of course the company of Team USA doesn't bully anyone with or with out ADA of all races yearly. How many would like for Nike shoe company,and Dick's sporting goods locations nationwide to value anyone yearly,and their employees,and management team to be retrained, or leaving law enforcement cops alone plus in fact law makers of congress,and senators hate Nike shoe company,and of Dick's sporting goods company of their locations nationwide being bad threats or bias or being greedy with wanting only funds not good for both USA companies to taken advantage or to treat anyone badly per year round. How many vote for both USA companies should show love even kindness to whomever with or without ADA? Nike shoe company please don't join no longer with Dick's sporting goods same with you all Dick's sporting goods. Or shut down your locations if you all treat whomever unfairly wrong yearly. People in the world or in the USA don't need threats so leave cops alone anyone they have hard jobs then you all same for you all both USA companies of both sporting companies of Nike,and of Dick's sporting goods. Show value not money yo all? Choose kindness yo all both USA companies leave your products lower prices please both USA companies not anyone in the world isn't rich. Stop bullying you all? Show love even kindness of 50 USA states? Both USA companies are dramatic to tons of taxpayers they don't love people but only money. Helping whomever is poor is more important of all nations. I've been wanting to work with both USA companies since 2016 to 2022 been discriminated against both USA companies even as being their customer,and all thee above don't want anyone else to be treated badly too nationwide. Plus they even say whomever can't handle their job functions or all thee above won't be allowed to work at their stores nationwide of both companies. So do they accommodate anyone with ADA no not at all how so because they even don't let whomever is a job coach that teaches whomever with ADA of what the job functions are for both USA companies so are both companies bias,and treat whomever with ADA badly even take advantage even bully even causes whomever with ADA discrimination ya they do so who wants to shop or work for these two USA companies. Then when they talk meaning of both USA companies they don't treat anyone with or without ADA at times kindly for all thee above even for a job even of a product question. Plus Nike shoe company yo all is joined with China at Asia plus very libero not republican of USA or of Florida state only being republican state. Taxpayers at Florida hate both companies being bias even greedy.So both USA companies overreacted even threatened by two medical counselors,and of being their disabled client so we three were threatened by two USA companies of 2022 Florida time zone even of Oregon state level of 2016 plus never hired, or trained do to my nationality,and handicap of learning disability of me being European Bulgarian Christian believer in God plus not allowing whomever to shadow me for job coaching of their stores for both USA companies nationwide. So both USA companies overreacted plus threatened me,and my church friends,and my two medical counselors of 2022,and of 2016.of our bad shopping experiences,and all thee above. Seeking for both companies to owe whomever an apology for their bad reaction mistakes to USA nationwide? Both companies acted unprofessionally to our USA nationwide yearly. Former athlete to Special Olympics nationwide. I am a lifetime Team USA fan counsel of all pro athletes of the Olympics.

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I don't like to write negative reviews, but this is the worst experience I've ever had. I've been misinformed, misled, and taken advantage of to the tune of $495... for attempting to use a $100 gift card. I wouldn't give it even one star, but I had to in order to post the review.

I got a $100 gift card to Dick's Sporting Goods as a Christmas gift and used it online to purchase a jacket for $142. When I put the gift card information in, it said that it could not be found. I tried a few times (not clicking "back" or refreshing), and it eventually went through. My credit card should've been charged $42; however, the full $142 went on my credit card. Since I had trouble with the gift card, I wanted to call and make sure that it was used. The first person I spoke to told me that the gift card hadn't been used and that I would have to call the store because he couldn't even find my gift card number. He cancelled my order.

I called the store that I thought the gift card came from. They did not have the jacket in stock and "did not have time for me." I spoke with the manager (This is the Collegeville, PA location--avoid at all costs) who has extremely rude and told me that if he fixed my problem he would essentially lose his job so he'll have to make some calls.

I called another store and they told me that the gift card had been spent on a jacket. That was the order that was cancelled! I tried to explain that the order was cancelled, but they said that there was nothing I could do. Then, the Collegeville, PA manager called back to tell me that the gift card had been spent--old news at this point, but he also told me that I would have to buy the jacket online, bring it to the store, return it, and buy it with the gift card. I explained that that's really not possible for me--if it was, I would've purchased it in the store and not online in the first place, but he again told me that he would lose his job if he helped me. He told me to call the online customer service.

I called online customer service and explained my problem. The person hung up on me without any reply. Oddly enough, when I called back thinking it was a mistake, I got the SAME PERSON. I said, "Hi, my name is Ashley, we got disconnected." He said, "Oh, ok" and hung up on me again. I finally got in touch with someone who wouldn't hang up on me, and they said that they would put my order for the jacket in right away and would give me free expedited shipping. He said that it would appear that my card was charged $176, but that he would immediately credit $32 for free shipping and $100 for my gift card.

I checked my bank account two days later, and there was still a charge for $142 and a charge for $176, but no credits. I called and was told that the first credit was processed and would take 3-5 business days to show up on my account. I was then told that the person who took my order merely put in a request for a $100 credit on my account for the gift card, and that it would take 3-5 business days to process the request and 7-10 business days for the request to be processed. I asked to speak to a supervisor and they put in a request. This is now technically my second request to speak to a supervisor. I asked to hold for a supervisor, but none were available. I checked my bank account and found that there were now TWO charges for $176 and a charge for $142. I am, of course, baffled and upset.

I called my bank account, who told me that they could remove the duplicate charge because it's obviously wrong. They were as baffled as I was at my experience and the reckless use of my bank account information to put extraneous holds on my account. My representative told me that I could formally dispute the charges if Dick's Sporting Goods turns in any receipts to my bank, and that they would launch an investigation immediately.

The next day, the only charge left on my account was $142--the amount for the cancelled order, but also the amount after crediting for shipping. I figured that they had credited the shipping and called for the status of the credit on the gift card. I was told that there would be no credit on the gift card; rather, they would re-load my gift card with $100. I made it very clear that I was told I would be getting a credit, and that I want absolutely nothing that would force me to purchase anything through Dick's Sporting Goods. I was put on hold to speak with a supervisor and then was told after a few minutes that they're so busy and can't talk to me. I repeated my case, stated that I would return the jacket and formally dispute the charges, and that I would hold for a supervisor. I was put on hold for a total of 20 minutes, during which time no supervisor was available. She said that they would put $100 on my credit card after I held, and that it would happen by sometime next week. I'm waiting still, we'll see what happens. Seriously, don't do any business with Dick's Sporting Goods. They're awful.

Update: Another week has gone by, and I was just told that nothing has been done on my account, and that yet another customer service agent didn't have any record of my complaints. We've started the "request" process again to get the money back on my credit card... but they didn't have any trouble de-valuing my gift card last week after my 6th call. I've now been on the phone with Dick's Sporting Goods over 10 times for a cumulative total of 2h 50min, and we're apparently starting the refund process over again after I was told that I would get the refund by yesterday.