
4.4
Based on 396 reviews
Reasonable process in ordering, they then provide review draft order and dimensions (but if using cm for lengths, draft shouldn't come back in inches). The telescopic pole to lift top of over of unvrella is awkward and not practical. OK drawing zipper down umbrella but again not really practical unzipping as need to pull zipper upwards using telescopic pole. Also nowhere to store telescopic pole. Not practical for 2m high umbrella.
Excellent quality. Delighted with my purchase.
The cover fits perfectly fine. It looks great and durable. And considering it's a custom made cover the price is also great.
We had a few emails back and forth to check measurements and design of our replacement umbrella cover. Once all confirmed, the product arrived quickly. Very happy with the result.
The cover was emailed checked, made exactly as requested good quality. The response was quick and efficient. Highly recommend.
I needed a cover for a cantilever umbrella that can be tricky to measure. The designers workd with me through various iterations of the measurement process to assure accuracy. One thing they did was first craft a picture of the measurements and then sent me an email. I was not expecting this since you usually place an order and expect to receive the product. My initial response time to the design team delayed me receivng me the product since I was not expecting them to present a degin for my approval. I am grateful that they did since it was more customized. The cover itself has a little more width room than you might find but I wanted to make sure that it was not too tight and did not fit. This room does not impact the viability of the cover protecting my umbrella. The cover is well made and I see it lasting well through our New England winters. While this product was a little more expensive than I had originally paid for, it was important to me to protect my umbrella from the harsh winter elements since it remains outside all year round.
My $3,500 ShadowSpec umbrella came with a cover that deteriorated within two years. Decided to give Covers&All the opportunity to do a better job. Which they did. Much better product backed by 10 years warranty. This for half the price a local shop could do it for.
Love my newest cover.
Need rod for mounting and easy way my to reach zipper w/o a ladder
We are still waiting to hear back from covers and all. The zipper of our umbrella cover was not put in correctly & we are waiting on the issue to be corrected at this time.
Very pleased with the job. The people were friendly, polite and helpful.
Buyer beware umbrella covers are not returnable if you accidentally order the incorrect size and went to a default size. You are out of luck will not ever buy from this company again.
The Cover Max material I chose is of a good quality and would appear to last many years and the water proof zip is well sewn in. Unfortunately the communication when/if there is a problem, is rather time consuming as I suspect that as the emails are dealt with outside the UK there are time delays and a few language hurdles.There is no picking up the phone and talking to someone in Sheffield, for example. The whole process is massively time consuming.
Great quality, solid material in using the (max) material, let's hope this withstands the winter elements in Ottawa.
Have a levered umbrella, top is wide but narrow. Cover is good but not perfect fit.
Ordered a custom cantilever umbrella cover. It came as I measured it for them. Came fast. Thanks
Professional and through pre-order service to ensure correct cover size. I ordered two covers one was rectangle - not difficult; the other was for a large umbrella - several emails from staff ensure the cover as designed fit the umbrella and its stand.
I am so happy with the quality of my new umbrella covers. They look great and fit like a glove. Thank you again for your great service!
Cover looks to be good quality and arrived on time
Excellent fit. Spot on with the dimensions I submitted. Very well made.