
4.7
Based on 203 reviews
Our cover was "perfect", just as we hoped it would be - thank you. We really recommend them - you won't be disappointed!
It looks really strong and well made, love the colour.
Good service, Checked sized of cover with me based off a photo to ensure correct. Good quality and arrived as promised. Thank you!
Excellent fit
I will use them again
Cover was what I expected, fits and looks like it will last awhile.
We received our fire pit cover and tried it out. Fit perfectly. We are looking at buying another article from this company. And the free gift was very nice
It took way too long to ship, the product arrived with the waterproof liner too small. Reached out to customer service with photos. Then had to deal with different agents responding asking me to send photos, send a video, disregard the prior agent, then send a video. I gave up. The color was supposed to be grey. It is very blue. The cover is worthless without the liner. It is now landfill. Ordered another seamlessly from Amazon.
Great product and seems well built.
I asked and they sent a mock up of the spec I sent. Went back and forth with them to get clarity and in the end got a cover that fit and matches the look & feel of the one I bought for my smoker a few years back.
Easy to order covers for just about anything. Very durable and so far very UV resistant.
Fits perfect! Love it!
So easy to work with you to get the perfect size
The cover was made to exact specifications I sent. High quality, fit perfectly and material seems very durable.
A great fitted custom cover
Love it!
Excellent product
I ordered the Multi-Layer Circular Fire Pit Custom Cover and followed the size guide provided on the website. Even after adding extra inches to ensure a proper fit, but was suggested by customer service to stick to the website description, the cover arrived way too small and doesn't fit the fire pit at all. It's so tight that I can't even get it fully over the sides. What's more frustrating is the experience after contacting customer service. I originally submitted all the requested details and photos to show the sizing issue, but now they're asking for an excessive amount of follow-up—including multiple videos from different angles, measuring both the product and the cover, plus label images, all to be uploaded through a file-sharing service. I understand needing some verification, but this process is over the top and feels like they're making it intentionally difficult to get a refund or replacement. It's too much to ask from a paying customer for a product that was clearly manufactured incorrectly. If you're thinking about ordering a custom cover from here, be aware: The sizing may be off even if you follow their guide. Customer service is not quick or easy to deal with. The refund process is burdensome. I wouldn't order from them again based on this experience.
The cover is of exceptional quiality and fits perfectly. Great job..
We have several covers from Covers & All. They ship fast and are great quality. Definitely who we use all the time.