ChemistDirect

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ChemistDirect Reviews Summary

ChemistDirect has 48 customer reviews and ranks 530th in the Vitamins & Supplements category. Common review topics include order, customer service.

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GB
2 reviews
5 helpful votes
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Good prices, fast delivery
May 8, 2013

Good prices, fast delivery. Only quite a few items were out of stock.

Date of experience: May 8, 2013
Germany
1 review
2 helpful votes
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Very easy to use website, quick delivery and excellent...
January 29, 2012

Very easy to use website, quick delivery and excellent products. Some of the products at their site weren't even available at my local pharmacy store.

Date of experience: January 29, 2012
GB
1 review
2 helpful votes
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Have been shopping here for over a year now and I am...
January 25, 2012

Have been shopping here for over a year now and I am yet to find any complaints with this website. Fast, quick delivery and trustworthy. Best online chemist I have encountered so far.

Date of experience: January 25, 2012
Italy
3 reviews
18 helpful votes
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I have really appreciated the fast delivery
August 23, 2011

I have really appreciated the fast delivery. Less than 10 days to ship here in Italy! I've just received my order made August 14. And the offers are good, the only bad thing are the shipping costs in proportion with the weight of the package. The more you would buy, the more you'll have to spend in shipping costs.

Date of experience: August 23, 2011
GB
1 review
6 helpful votes
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I would rather give no stars and a public warning
July 2, 2013

I would rather give no stars and a public warning.
I started to place an order WITH CHEMIST DIRECT and then changed my mind and cancelled before confirming. A day later my credit card details were being used to purchase goods and services from all over europe. How do I know it was chemist direct? It was a brand new credit card and I hadn't used it anywhere else. I've spoken to the police...

Date of experience: July 8, 2011
GB
1 review
6 helpful votes
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Made an order over 2 wks ago
June 27, 2011

Made an order over 2 wks ago. First, didn't have the stock in order although only found this out when chasing it up, finally got a delivery confirmation without a valid tracking number. Finally rang & spoke to someone, then rang the delivery company, money is out of my account but no goods & delivery company do not even have the goods to deliver. Finally decided that I do not want the goods & instead want full refund but not until www.chemistdirect.co.uk ($#*! customer service) contact delivery company & warehouse. Don't care about that. Had my £££££ nearly 2 wks before I get my refund & IT IS MY MONEY. Under no circumstances do I recommend this site. Bunch of cowboys!

Date of experience: June 27, 2011
GB
1 review
5 helpful votes
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Beware
March 9, 2010

Beware. Refusal to reply to email requests when orders are not fulfilled.
Do not use.

Date of experience: March 9, 2010
GB
1 review
4 helpful votes
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Poor service. Constant excuses about inability to ship...
February 9, 2010

Poor service. Constant excuses about inability to ship items. Money taken at order submission. Items ordered over 3 weeks ago only half of order received. The worst internet site I have dealt with.

Date of experience: February 9, 2010