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I bought 3 tickets for the man u v aston villa game (29th March) on 28th feb as a surprise for my sons birthday, I was hoping to give him his tickets on his birthday 28th March. Which is tomorrow, They still haven't arrived and no sign of them. Ive had to call the company 6 times, only to be told each time that they sent me an email regarding confirmation etc. No emails arrived, so upon calling goodness knows where and costing me goodness knows how much, I get an email to tell me to sign a form but no email to confirm invoice. They never answer their phone lines and goes to answer machine. Im beginning to think once you have spoken to you and got your number they store the number and when you call again you get put through to voice mail. Ive now spoken to another lady eventually who reassures me that my tickets will be here tomorrow by 1. I am now so disappointed with the whole service and feel I wont have this wonderful present to give my 13 year old son. She said she wont have a tracking number until 5 pm tonight as Royal mail wont give it to her now, but also she cant give me my seat numbers. All far too strange and Im gutted. No compensation for all the phone calls Ive made and chased them as they aren't professional Never use this company
I am absolutely appalled regarding this website and highly recommend that you do not use the site as they are untrustworthy!
My daughters purchased two tickets for the West Ham/Hull game for their dad as a Christmas present. The two tickets were charged at 295 euros. We waited until we were within three days of the match and when no tickets had arrived contacted Checkfootballtickets. We were told that the tickets were being posted by special delivery and would arrive the following day between 9am and 1pm; for the next three days they did not arrive and we had to repeatedly contact and chase Checkfootballtickets.
After having to repeated contact them we were told on the afternoon of the match we had to pick the tickets up from the football ground, however on arriving in London then had to travel to a tube station to receive the tickets. At each stage it was only down to chasing the information and repeatedly contacting Checkfootballtickets that the tickets were received.
The final insult was to note that the cost on the tickets was £42.00 each. This is a mark up of approximately £170! On contacting Checkfootballtickets to query this my husband was informed this was the cost of company overheads and a courier to deliver the tickets. They were unable and not prepared to address this any further.
I highly recommend that you do not use this company as they are totally untrustworthy!
Dear Sir,
I am terribly sorry about this.
I would like to look into this closely, so please send me your order number -
That ay, I'll be able to do my best to help you out.
Sincerely,
Adrian Jacobs
Customer Relation Manager
[email protected]
I put this site on my favourites list! I enjoy booking ALL my tickets here. Recently, i had booked again and then got got really fine seats and watched Man City beat Sunderland. To date, this website has been safe and reliable.
Ordered Man City vs. Sunderland cup final, tickets arrived a day before the match.
We got very nice seats with excellent view to the pitch, second tier along side block.
Wow what a match, we are having so much fun with my boys here, the game is not over yet and Manchester is leading 2:1 but I felt obliged to thank the good guys from CheckFootballTickets.com for extraordinary service. Sent from Wembley stadium via my IPhone. Tnx Again.
Still waiting for tickets to the final this sunday! Worked from home this morning awaiting their arrival - but nothing. I am now supposwed to be relying on Royal Mail but apparently wont receive a tracking number until after 6pm tonight - when I will have left work. Will keep you informed.
Hello Greg,
I'm sorry to read the above but as far as we know all tickets were delivered
For this match.
Please send me your order number and so I'll be able to check
This matter and do my best to help you out.
Sincerely,
Adrian Jacobs
Customer Relation Manager
[email protected]
At least based on my own experience booking four times so for, checkfootballtickets.com is very reliable and offer great value for money. Good rates, tickets arrive quickly by post and decent seats.
This site has proven to be a really good source for great football tickets! I just have tro say that in my experience, and from what my mates say based on their own booking and the seats they got, this site is Golden! Truly reliable and stable. Do not be fooled by a few nutters who say otherwise.
Was so looking forward to watching Norwich v Tottenham, so I booked the tickets in advance and got them three days before the match. We had such a lovely time, good seats and all. I just went back to the website and made another booking.
This site deserves all the praise! I like the tickets i booked, seats were good. They are reliable and trustworthy.
11 February 2014 Atletico Madrid v Real Madrid at: Vicente Calderon - I recently bought tickets for Real Madrid as part of our 10th anniversary celebrations. The tickets were waiting for us at the hotel reception when we arrived in Madrid. The seats were very good, too. Must say service is great; the whole experience turned out to be wonderful. We will probably book through this website again when the time comes.
Must say checkfootballtickets.com, did it again! We called them up a lot prior to booking our seats for the match between Arsenal and Man UTD. It was important to us, being our disabled daughter’s sweet 16, and that was all she asked for. So the fact that eventually everything was perfect on their end, meant no surprises and no glitches. It all went to plan, tickets got home in the nick of time and we had a very enjoyable and memorable event.
So many times I’ve booked with checkfootballtickets.com, and always without a fail. I can sing nothing but praises. They are dedicated, they really know their stuff, and they always verify the details. They also call back when you leave them a message or email them. The last time I booked with them, the tickets for Arsenal v Bayern Munich arrived on time and the seats were exactly what I paid for, as always. A real treat!
Must say I was pleasantly surprised to receive my Juventus vs Inter Milan Tickets at the hotel reception earlier. Booked them at checkfootballtickets.com about a week ago and then updated my order when I got the hotel details. Good customer service and a reliable website. Feels like they know their stuff. I shall definitely use this website again.
I was looking around to find good tickets for Bayer Leverkusen vs Paris Saint-Germain at a reasonable price. So far, checkfootballtickets.com seem to be the most reliable and safest website around. Good seats and good customer service too. I am confident I will book with them again, for sure.
Joined my boyfriend and his mates to see Spurs beat Swansea. They met us there and got us in with the tickets they had bought on checkfootballtickets.com a few days before. They said they got the tickets by post, like they usually order from this website. I looked it over and it all looks really good. Keep up the good work!
I just got off the phone with a site representative, and I can say that they are very polite, efficient and professional. Maybe it is because I am new to the site, they asked me for my feedback. I first got a call after I bought 2 tickets for my son and his friend. They said their seats were really good. I am really happy and will use checkfootballtickets.com again.
The only experience I have had is when i went to checkout to my surprise no HTTPS!
Even though the site states it using SSL encrypted... hmm I may have saved myself a small fortune, i think i'll watch it on MOTD:-)
Hello Charles,
Thank you very much for pointing out this important issue.
We have checked and indeed there was a temporary technical
Problem that caused our system to accept orders without the SSL
On.
This technical issue was fixed and as you can see in the past
Few days all our transactions are back to normal as usual with a full 256 Bit
SSL security.
I would like to thank you once again for helping us serve our customers better.
Kindest Regards,
Adrian Jacobs
[email protected]
The tickets to Real Sociedad vs. Bayer Leverkusen were waiting for me in my hotel just like they said they would. Excellent service, thank you.
This was the most pleasing business experience possible. The tickets gave access to some fantastic seats at the Man City v Arsenal game. The whole experience was so easy and the customer service was the best I have ever experienced from any on-line site. Would definitely use them again and cannot recommend them highly enough.
We wanted to see Liverpool FC in action, ordered the tickets from CheckFootballTickets.com, I was a bit worried as I heard all kinds of horror stories about the resellers of EPL football tickets so I called their customer care and asked to verify all is well with our order, a very nice lady assured me that tickets will arrive on time and indeed the tickets arrived one day before the match as promised. We enjoyed the game so much that we decided we will go to see more football games this season. I would like to thank CFT people for really great service.
From the business
- +44 2034814605
- Ridge, NEW YORK, United States
Hello Ms,
I'm so sorry you had this experience.
Please send me your order number so that I'll be able to check this matter and do my best to help you out.
Sincerely,
Adrian Jacobs
Customer Relation Manager
[email protected]