CarTotsReviews 46

Aloha! After reading the reviews we were mildly skeptical regarding a purchase. We are so glad we went with CarTots. We purchased the 4x4 Buggy for our granddaughter after looking EVERYWHERE AND HAVING NUMEROUS ORDERS CANCELLED with 6 other companies. CarTots and their representatives were the ONLY COMPANY that took the time to actually speak with me to work out any kinks, address shipping to Hawaii concerns, and answer any and all questions that I had. The quality of both the buggy and the company's rep ( Wilson)are surpassed by none. Cannot say enough wonderful things about this company. Thank you to CarTots for making our granddaughter's off-roading Hawaiian dreams come true!

Purchased the orange Mclaren for my grandsons 1st birthday and very pleased with the purchase. Great quality awesome details. I know he will have a lot of fun with it

I purchase a 24V 4x4 Super Buggy XL last October And it has been ridden about every possible day since then. My grandson (now 4 1/2) had out ground our first ride on truck and I had to get him another one. He lives on a small farm in central NC and goes everywhere around the farm. He hauls things to help out. It has held up to lots of bumps and things and still going strong, even in the snow last winter. There has been few question for support team but they have always contacted me rapidly with answers. The way it is going I will need a set of tires soon:)
Great job

We bought the 24volt Toyota Tundra from Car Tots and obviously the truck speaks for itself. It's amazing, my three year loves it and I love getting to drive it with the remote. Its got everything; storage for toys and friends and stuffed animals, plenty of power, lights, a radio and everything to match an actual Tundra. But what I think was so important is that Car Tots' customer service is first class. We had issues with the taillights and one of the rear view mirrors (things happen) and Car Tots Customer Service was easy to get a hold of and took care of the issues quickly. They were extremely helpful and friendly and even reached out weeks later to make sure everything worked out. Extremely impressed!

We bought a remote control ride on Super Buggy XL from CarTots.com on the recommendation of one of their staff when we called. They really know their products as we absolutely love this car. There is lots of power and the battery life is pretty good too even with the four motors. Our kids love riding in it and we love driving them around with the remote. Thank you so much for your great products and service. Julie Hawthorne in Ohio

The car itself is very cool. I had a question after I overlooked a wire to hook the vehicle up and get it running. I got a reply within 24 hours on how to fix the problem, and sure enough the car was good to go and I had a very happy daughter.

The Unimog sure looks cool, but that's where it stops. Actually, the truck doesn't stop. When my son lifts his foot from the peddle, or I release the throttle on the remote the car continues to role for about 3 seconds. Since the car doesn't stop it's incredibly dangerous, my son could role into the street. This is no joke, when I mentioned this to the rep I just spoke with (I think his name was Todd or Tom) he said something along the lines "I don't care" or "that's not my problem" I don't want o miss quote, but you get the idea. Apparently he doesn't care if my son gets run over. All I want is to get rid of this horrible product but they have just told me too bad.

In summary, not only is this car extremely dangerous, but the company is rude and I would simply say, buyer be ware, if you want your child to be safe, DO NOT BUY ONE OF THEIR CARS!

The car will last for a few weeks without issues, then you need parts and good like if they respond to you. They are entitled and feel like they are doing favora to customers. They literally told me; "we were doing a favor for you" when trying to address an issue I had and that by the way, I was paying. Save money and a horrible experience and buy somewhere else.

Birthday gift... He was so excited! Easy to assemble too, remote control is simple to use and the car is solid, granddaughter love it.

I was contemplating getting the super buggy XL for my two girls. Since it's a big purchase, I wanted to talk with an actual person to ask some questions. I felt so much better about knowing what I was buying after talking to the folks at car tots. They also helped me out when USPS lost the license plate. For helpful folks!

Our order was shipped on time and in perfect condition. I had a question and a request both were met and responded too within in a days time. You guys rock.

What a great buy! For the pandemic lockdown, I used the Screamer toddler Side by Side in our backyard and it is amazing! The speed was great in the grass too! If your looking for a great buy and great company, buy from Car Tots. I purchased for my 2 year old and 4 year old.

Car Tots has incredible customer service! They looked out for me with my sons upcoming Christmas gift! His original car couldn't be delivered in time for Christmas and Cartots was so very gracious to keep me updated on my order status! They also modified my order for me and I was able to choose another vehicle which is the Range Rover HSE. The car is literally a mini version of the REAL DEAL! The shipping was very prompt, and arrived quicker than I thought! I will always recommend CarTots for all of your kids car needs! I will be purchasing more from them! When In doubt, head on over to CarTots!

We had a great experience ordering our 2 year old their now favorite toy from CarTots.com. We emailed them a few questions to narrow down our selection and they got back to us the same day which was great service. We ended up going with the Super Buggy XL in red as our little guy really gravitates towards the red color in general. They did let us know it was on pre-order, which we saw on their website and it shipped out a few days early actually. We were able to find their assembly video on youtube which we really didn't even need as most of it was fairly easy to assemble and took us less than an hour. On our baby's birthday… OMG he could not stop smiling! All he wanted to do was sit in his car and listen to music and dance. When we actually took him for his first ride you should have seen the look on his face. Priceless! We started off slow in the low gear and will save the high gear for when he is a little closer to three years old. There is so much room for him to grow into it too.

THANK YOU SO MUCH CAR TOTS! What great products and what great service!

Lucy in Ohio

Ordered my daughters car for her birthday on the 12th it's the 19th no updates besides I know the shipping label that was created and fedex didn't receive the package from car tots emailed them they said "didn't you see on the news fedex has delays and the package is in their trailer "! That's when I got paranoid, no delay notices from them nothing else besides a $#*!ty response! I called them the representatives are just a waste of space! They told me someone will call me nobody called! I read the reviews here and I'm shocked I don't want anything from these bastards now! I want a refund!

Recently ordered a 24v big kids sports car. The car arrived (after weeks) with many broken pieces (front axle, wheels, headlight, and floorboard cracked, and looking back, I wish I read the "no returns accepted". The customer service team is slow to respond, and to their credit, they did send news parts for me to replace, except the broken floorboard. So, after spending 1300$ with adding on every accessory, I definitely regret this purchase. What upsets me the most, is the lack of compassion that this car was delivered all banged up and my 10-year-old daughter does not get to enjoy her present. Very disappointed with the attention to my issues. Please don't make the same mistake I did.

Horrible customer service, sold me a clearly broken unit, strung me along for 6 months so they could say sorry, out of warranty. Aggravating lack of communication throughout, clearly just a money grab.

I purchased my sons ride on back in nov. 25 2020. For his Christmas gift and it still did not arrive!

We ordered a remote car (Audi 24 volt) for our grand daughter. When it arrived, the box on one side side 12volt & 24 volt on the top. Right away I thought we got the wrong car. Of course I wasn't happy. To make a long story short, I contacted CarTots and spoke with the nicest man, Wilson. He reassured me we received the correct item and told me to open it up and look inside. The next day I received a call from Wilson to check and make sure we looked and were satisfied. Well, once we looked it was indeed the correct item. This is the best company I have dealt with in a long time. The time he took to make sure we were satisfied and happy was very impressive. I would recommend anyone looking to purchase a ride on toy for their children, order from here. You will not be disappointed. When I need anything like this again, I know where I am going.