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I ordered for the first time because the price was SOOO cheap. I had the cards shipped directly to ME (instead of mailed out for free) because I wanted to see them in person. They are, without a doubt, the nicest cards I've ever ordered, AND the cheapest. They are printed on nice cardstock. Envelopes were printed with my return address, for free. My only complaint is that it took almost 2 weeks for them to arrive. Probably because they were swamped with orders due to their low pricing and deals. Luckily, I ordered very early in Dec., so they will make it to my friends and family well before Christmas. Very happy!
I am extremely happy with my purchase! I ordered holiday cards, even though I was a little worried to purchase anything after reading some other reviews but decided to give it a try! My cards turned out beautiful and there were no problems! They have such a great selection and I am glad I made the purchase! I also like the cardstock paper instead of the photo paper. I will order from here again.
This site has a good selection, but beware. I confirmed my card's design & when I looked at it a couple days later, there was extra text! Customer Service was not good. I ate the cost & went to vistaprint.
I would NOT recommend this site to anyone I know.
This is a great site. My orders arrive quickly and the work and personalization are great. I've given the cards as gifts and they get rave reviews. The site is relatively inexpensive. So, I think buyers need to be realistic when they order. I would not place orders for holiday cards with mailing specs during the height of the holiday season. That is just asking for problems, regardless which site you're working with.
The only issue I had with this company is that they are not clear when they are sending a partial order. The follow up was great, polite, and timely. Honestly, I can't say enough good things about them.
I'm sorry so many folks here have had such a bad experience with Cardstore, but I'm actually really satisfied with them right now. Three reasons: First, they were running an 80% off sale so I paid $14 for $70 worth of cards. Great deal. Second, because this was such a great deal, Cardstore had a hard time keeping up with demand so there was a small delay in printing (just a few days), but they kept me informed the whole time. And when they did ship the cards to me, they arrived fast, well-packaged, and were really good quality considering what I paid. I have no reason to give anything but five stars to these folks.
Despite the other reviews, I have NEVER had a problem with this site. I ordered two cards on 1/20 and received them only three business days later on 1/24, even with standard shipping. The card quality was great and my order was correct.
I have ordered several times before from this website and have yet to have a problem with them. Shipping generally takes 3 or 4 business days, in my experience. I usually have the cards shipped to my own address, but I did once have the cards shipped for me, and both cards made it to their destination on time. Also, the printing quality of the cards was great.
Everyone seems to be saying that something's happened to Cardstore.com, but I have yet to experience this.
I've been a loyal cardstore.com customer for a few years now. I don't know what happened recently. I ordered Holiday Cards on 12/24, hoping that the cards would be sent by New Year's Day. I assumed the cards were sent until family asked me why I did not send any cards this year. Anyway, I've called twice and email twice. I have not received a response from cardstore.com. However, the purchase amount was charged to my credit card immediately. I am going to the BBB next!
Something has happened to Cardstore.com... they have gone from excellent to horrible. Cannot get any info from Customer service about my order. Cards were to arrive 3 days ago--and no one can give me a tracking number or info. They simply say they will check--and never responded back. I have called 6 different times and emailed 3 times--to no avail. I will cancel this order because now they will arrive tooooooo late to mail for X-mas.
Terrible customer service. Too bad, as product is good. I've ordered from them 3 - 4 times. First time (year ago) was good. Second time they send wrong size envelopes for cards. I emailed inquiry and got back boilerplate computerized response that they would respond in 1 business day. They never did, I had to call. At least problem resolved. This year I ordered holiday card - just a proof on 11/22. When no card received by 12/2 I emailed. Again, standard response that they would get back to me. Still no info by 12/6. I called three times today and got 3 different excuses/stories, with no promised shipment date. I give up and won't deal with them again.
This site has great designs and the print quality is fantastic. Love it Love it Love it!
$#@! Is right. I hate this site. We ordered some mother's day cards last Saturday and had them shipped 2 day mail. This morning (3 business days later), we called them up because we still hadn't received the cards. No response. Called them back a few hours later and found out that they sent out the cards today... too late for delivery on Mother's Day. Poor customer service. Don't buy from these guys!