Thanks.cardpool.com Couldn't find any other better service than this. Greatgreatgreatgreatgreatgreatgreatgreatgreatgreat

They will steal your money. Nothing you can do. They will take it from you. Period.Its scaryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy njnkj

This site is a $#*!in scam these people have no lives whatsoever..

THEY ARE NOT STRAIGHT BUYER BEWARE.

Be ready to wait a long time, realy bad service

Put my gift card number to check the balance
They stole my my gift card
BEWARE!
THIEVES!

I should have read reviews before :(. That's all.

Easy fast and work great for me.

Situation: Logged onto cardpool.com to sell unwanted gift cards. Sold 3 cards which each generated its own transaction number and shipping label. Three envelopes were sent on 3/23/12 and we are almost 3 weeks later and the company wants me to believe they received not even 1 envelope. I wish I had read the review / blogs about how this company will tell customers that they did not receive their gift cards and go on to cash them for themselves. Below is the blog complaint I wish I had read regarding www.cardpool.com before doing business with them.

Blog Complaint

Cardpool.com. It was bought out by Blackhawk Network - the worst company in the gift card business. Their corporate number is Phone: *******990 but it's completely useless, they don't care about customer service issues. Cardpool itself is a total scam, they don't have a physical office, their calls are routed to disposable cell phones, and they only have 2 employees - Anson Tsai (the owner - cell *******147) and Jeff (order support - cell *******811). The whole operation is linked to a PO box but all the action is happening at the owner's condo at 660 King St #223. They will lie to you, hang up on you and even block your number so you can't call them. Read the reviews online, they've stolen thousands of dollars from customers' gift cards, going so far as blaming the post office, when the post office has provided video footage showing them taking possession of undamaged envelopes. You've been warned! DO NOT LET THEM GET AWAY WITH THIS!

Message-Id: KX60A1BZ_4f74e3af1c1a7_*******ba*******c_sprut

Cardpool Support, Mar 28:

Dear Theresa, (Response to my 1st inquiry)

Thanks for getting in touch with us! We haven't received your mail for this transaction yet, but USPS first class mail is estimated to take 3-7 business days. While USPS provides this estimate, they do not guarantee delivery within that time frame and we've been informed that mail can sometimes take up to 3 weeks to deliver if it is misrouted or has to be returned to the sender.

When did you send the package out to us? Do you happen to have tracking information for your package? Wed be more than happy to help you track it down.

We'll send you an email to let you know as soon as we've processed your gift cards and mailed you a check. If you find that your mail has been returned by the USPS due to an incorrect delivery address, feel free to try sending it to us again after correcting the problem.

In regards, to the review below, there are many reviews that do not get updated once the issue had been rectified. There are many things that can happen to the package before it reaches us. If we were a business that scams people, I don't think that we'd still be in business! We understand your concern, however, we try out best to resolve the issues with our customers and often times we need the customers to cooperate with us to ensure that their gift cards get to us. Also, there are many competitors out there in this market so please keep that in mind as you read the reviews. If you have any further questions or concerns, please do not hesitate to email us.

Warmest regards,

Anderson
Cardpool.com

Dear Anderson, (My Response)

Thank you for the prompt response, but there should not be a delivery issue with incorrect address / delivery issues since your company generated the pre printed ship label. I used the lable that was provided by your company. Yes, I would appreciate an confirmation email that my cards have been received and that payment is in route. While I do sincerely appreciate the response from your company, it will not mean much if I do not receive the service that Card Pool has stated that they offer.

Thank you,
Theresa

Cardpool Support, Mar 29:

Dear Theresa, (Next Response from Card Pool) Runaround

Thanks for contacting us! As soon as have received and processed the gift cards for your transaction(s), we will send an email notification of payment being sent. We appreciate your interest in our company and hope to provide a stellar customer experience for you. If there's anything you need, please let us know at *******@cardpool.com

Kindest Regards,

Lincoln
Cardpool.com

Cardpool Support, Apr 07:

Hi Theresa, (Next Response) Runaround

Thanks for getting back to us. Yes, we sent you a reminder email as a courtesy for each transaction you created since it seems we haven't received your gift cards yet.

USPS recently informed us that there was a mail delay so your mail may take a little longer to reach us. We've been informed that mail may take an additional 2 weeks to deliver. We will definitely be in touch with you as soon as we do receive your mail, and, in the meantime, please feel welcome to check back with us.

We sincerely apologize for the inconvenience! We rely on USPS to handle all our shipping and wish we could give you a more specific delivery time frame. If you have any further questions or concerns, please do not hesitate to email us at any time.

Thanks and have a lovely day,

Mia
Cardpool.com

Warning: Do not use this company... My situation is still unresolved, and the customer service representatives are probably just Anson & Jeff using alias names. I do not know how they stay in business robbing customers. It is probably that they prey on the unsuspecting & those who have not yet read the "Complaint Blogs".

Theresa

Been over 24 hours and still haven't received my ecard, does anyone have a number I can call?