Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Capital Pilots

Capital Pilots

2.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Capital Pilots?
grey stargrey stargrey stargrey stargrey star

Capital Pilots Reviews Summary

The overall reputation of the company is marred by significant concerns regarding trust and customer service. Many reviews highlight aggressive tactics to secure additional deposits, with customers reporting difficulties in withdrawing funds and experiencing account freezes. Conversely, a minority of clients express satisfaction with the trading experience, citing successful investments and effective risk management. This dichotomy suggests a troubling trend where initial positive interactions can quickly deteriorate into distrust and frustration. The company must address these serious allegations to improve its credibility and enhance customer service practices.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

GB
1 review
3 helpful votes
Follow LA O.
Unfollow LA O.
Share Review
Report Review

They caught me at a vulnerable time in my life - maternity leave. So money was tight but I thought I am smart enough and will not be caught in a scam. Like many other reviews everything went well for a while and my online account was building nicely, but when they wanted me to invest for a third time aka get out a bank loan I knew something was up. I was hoping to get my money back and when they said "sure no problem" and called me a few hours later I was surprised. Shockingly I was not surprised when they couldn't process the payment! That was 2 weeks ago. I cannot access the site or login. The links for the website on this page and the email of 'FAKE NEWS George P' has all been closed/no longer works. So I am sure they have now set up with a new name and are freshly scamming new people. I am sure that this scam will be funding more criminal activity and do not expect their 'so called' marketing rep to reply on here, if he does it will be with his one line comments of "FAKE NEWS" or "we did no such thing". The worst of it is they have the identity information for me and many others which they will use or sell. Human trafficking always require new identities for the people they move (if the person is not smuggled in), it really upsets me that this is a possibility and I have contacted the police so that they are aware. I urge everyone who has been scammed to do the same. All of the good reviews on here are probably posted by them so that people will continue to invest.

Date of experience: February 16, 2020
GB
1 review
1 helpful vote
Follow Ruth C.
Unfollow Ruth C.
Share Review
Report Review

Bitcoin was advertised via a morning tv show - I tapped onto the icon and got directed to Capital Pilots -
I was dealt with by Danielle - paid my £250. I was away for some time and was finally chased down by Danielle saying that the American indices were coming out - great to invest in etc., etc., My account went up to $662.

I finally thought I don't really feel comfortable with these people so I asked them last November to close my account. Unfortunately, Danielle disappeared and a guy phoned me (the next stage) - really aggressive saying they didn't make money from my small account - I told him he was hassling me and demanded he close my account - he went off line for about five minutes and said he would try and organise it - then tried to talk me into putting more money in - then he cut me off.

Up to now I have asked for my money back five times but zilch - I will never see this money - a disgrace to business...

Date of experience: January 31, 2020
GB
1 review
1 helpful vote
Follow Andras N.
Unfollow Andras N.
Share Review
Report Review

"Scam"
January 25, 2020
Updated review

The Capitol blocked my page. There still pending $4450. 22, but I can't check my site, because access denied.
I tried call them, but the number what they put the Capitol Website +44 7537 ******* doesn't work. Not ringing, or engaged.

Date of experience: January 25, 2020

Complaint
January 24, 2020
Previous review

I cancelled my membership 1 month ago, because I don't believe anymore for the Capital Pilots. I didn't get callback, I didn't get answer for my emails, no one answered me on the WhatApp, etc. But I not only didn't get my money back, but my trader (Bryan Sanders) and his friend took from my 2 account aroundabout $6,000. I already blocked my accounts, but I could just hope, how I will get back this money too. May I do complain? If yes where? Which company pay attention the scammer traders?

Date of experience: January 24, 2020
GB
1 review
0 helpful votes
Follow Ian R.
Unfollow Ian R.
Share Review
Report Review

Scam
January 25, 2020

I invested $350 the a/c rocketed to over $2000 in a month they want you to invest more.
I asked for a withdrawal to test that procedure, totally ignored the request the a/c cannot be accessed
Phones not answered money gone. TOTAL SCAMMERS.

Date of experience: January 25, 2020
GB
1 review
7 helpful votes
Follow Stephen H.
Unfollow Stephen H.
Share Review
Report Review

Total bunch of thieves.
January 17, 2020

I deposited $250 and it was traded up to over $530 but when I asked for a $250 withdrawal it was totally ignored. All they wanted is for me to put in more money. My account has now been de-activated and my details not recognised when I try to log in. They still have all my money.

Date of experience: January 17, 2020
Brazil
1 review
5 helpful votes
Follow Paul R.
Unfollow Paul R.
Share Review
Report Review

Very bad company
January 15, 2020

Guys name is Benjamin don't trust him current company is capitalpilots but they can pop up in any ghost she'll. They build your trust and start off with 2 or300 but it gets worse from there. DO NOT give them any money. They cut off your phone no and email.

Date of experience: January 14, 2020
NL
1 review
7 helpful votes
Follow nico v.
Unfollow nico v.
Share Review
Report Review

Afm
January 4, 2020

Even the dutch authoroties know them already.
I'll start with 500, it went great.
Then 6800 euro, still great.
Then 6500, whit the profits they made i got an silver account.
Long term trading, the profits were ******* euro!
Then a view terrible trades, no worries says good old benjamin. The account went to
******* euro's, riskmanagement on the Phone. I was in real trouble, i had to put some xtra money.
The guy was really agressif. I didn't do a thing.
Now the account is frozen.

Great job guys!

Date of experience: January 4, 2020
GB
1 review
2 helpful votes
Follow T L.
Unfollow T L.
Share Review
Report Review

Accounts Manager
December 19, 2019

Can you confirm you have an employee called Kevin Baker?

I have read some reviews whereby his name has been mentioned as a senior trader, but then there is a more recent review, where you responded with "Who's Kevin?"

Date of experience: December 18, 2019
GB
1 review
0 helpful votes
Follow Lance S.
Unfollow Lance S.
Share Review
Report Review

capilalpilots.com
December 17, 2019

Are they a scam or not as was going to invest with them but looking at all the reviews its making me think maybe not.

Date of experience: December 17, 2019
George P. Capital Pilots Rep
over a year old

Fake news Lance... if you don't pay ad companies this is what happens.
This is the best company in the world!

GB
1 review
2 helpful votes
Follow Scott s.
Unfollow Scott s.
Share Review
Report Review

Scam
December 16, 2019

They sent a dodgy email to me at the end of June. Sent them the minimum deposit of $250. Kevin baker was my "account manager". For months it was going great, I was depositing every few weeks. I wanted to close my account in September but was told I had to pay my $3000 credit I didn't ask to have. So stupidly I paid it, as kevin said as soon as I did I could withdraw the money. Then they said the account was closed and I had to pay 20% of the profit which was about $4000. So I paid that into an account which they told me to. So then a couple days later I was told that they had sent the wrong details and that was a bank for deposits. Now they are needing me to pay again (at a slightly discounted rate) to withdraw the funds. Scam. I have supposedly over $******* in the account I will never get. Scam.

Date of experience: December 16, 2019
George P. Capital Pilots Rep
over a year old

Who the hell is Kevin?

Belgium
1 review
5 helpful votes
Follow Johan M.
Unfollow Johan M.
Share Review
Report Review

Started with $440 on 7th october,
After 7 weeks this was $608 and they were pushing to go for a "higher" level, deposit another $4500. When i told i will not do that, after 2 days the trade on my aacount stopped and another 2 days later the account was gone, not able to login anymore. I was told by mail to deposit 500EURO for fee's and cancelation...
This is a total scam!
In fact, if you ask me, the 14 reviews with 5 stars and the 5 with 4 stars are THE FAKE ONE and all other (13 with 1 star) the REAL ONES!

Date of experience: December 15, 2019
George P. Capital Pilots Rep
over a year old

You lost your own money with the self managed account, they told you to send BTC to that address and get the fully managed account.
But you prefer to be fake news. REPORTED

Belgium
1 review
7 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Share Review
Report Review

Hi I'm Daniel Preston (my nickname), my job is to steel as much money I can from people. I call you everyday to invest, invest, invest and invest, but you will never see your money back. In the beginning I let you withdraw small amounts to trick you and invest more and more, but hey, I'm a thief and that's my job!

Date of experience: November 30, 2019
George P. Capital Pilots Rep
over a year old

A good example for ad companies to post negative things... F A K E N E W S

Sweden
1 review
12 helpful votes
Follow Doris S.
Unfollow Doris S.
Share Review
Report Review

Scam artists
November 15, 2019

As many review witness about - these guys are really bad news destroying trust and exploiting people and relationships. They put you in a situation in which they force you to deposit more and more money, claiming it has to be done in order to withdraw your own money. They use all sorts of traps: unfounded commissions, claimed credits not able to take from your account and even threaten to sue you. That would be interesting- revealing the true identity behind the nicks. Does anyone has a clue of who they really are and where they reside? Any possibility for a collective lawsuit?

Date of experience: November 15, 2019
Belgium
1 review
4 helpful votes
Follow Eric S.
Unfollow Eric S.
Share Review
Report Review

Frozen account
November 15, 2019

I invested in the beginning only 7000 and then invested 15,600. It was making great profits until i wanted my money out and they actually tried to steal more from me and refused to give me it saying i needed to give them other personal details and then the trades turned bad and they needed to talk on the phone. DO NOT USE THESE PEOPLE! I was foolish and believed their trusting lies and stories they keep trying to get money off you! Now my account is frozen and I have no more access.
Eric Smet

Date of experience: November 15, 2019
George P. Capital Pilots Rep
over a year old

FAKE NEWS, WE DONT HAVE A ERIC S.
PLEASE RESPOND TO CALLS OR CALL THE SUPPORT NUMBER IF YOUR USING A FAKE NAME!

Belgium
1 review
7 helpful votes
Follow Marleen V.
Unfollow Marleen V.
Share Review
Report Review

I invested 250 and told the I couldn't give them more money. They make great profits, until i wanted my money out, they refused to give me my money, even i said i don't want the profit. They say i need to give them more money they called it fees was foolish and belived their trusting lies and stories they keep trying to get money off you!

The mail i received

Hello Marleen,

Thank you for your reply.

As I understand it, you didn't have the best relationship with your portfolio manager.

We sincerely apologise for that.

However, the performance fee must be paid as its how the company gets its revenue as well as the portfolio manager.

Unfortunately, since your account was placed on the ''closed'' status then there is nothing we can do about it.

The system is developed this way that certain things cannot be changed unless certain actions are done first.

The biggest example to what I am saying is the Performance fee. As soon as an account comes to the status of ''closed'' then the money freeze until the performance fee is settled.

I assure you that your account is not in a position of changing status until you change it by settling your fees.

We are not allowed to get your profits and benefits from the account as they belong to you.

I wish there was more I could do for you in order to help you but there is nothing we can do.

It's also the worst thing that can happen to the company itself as that's the way we make money.

So a client not paying performance fee is the last thing we want happening to us.

Please settle your fees and we will really appreciate it.

Best regards,

Joshua Wallace
- Customer Support

Software Server - AlgoTrade-Main Server 1
Email - *******@capitalpilots.com
Phone - +44 7588 *******
Official website - https://capitalpilots.com/

Date of experience: November 12, 2019
George P. Capital Pilots Rep
over a year old

Not OK!
This was a self managed account you are not allowed to say the whole company is bad! FAKE NEWS!

GB
1 review
7 helpful votes
Follow Shannon D.
Unfollow Shannon D.
Share Review
Report Review

I invested in the beginning only £250 and the over 2 months invested 10,000. It was making great profits until i wanted my money out and they actually tried to steal more from me and refused to give me it saying i needed to give them other personal detials and then the trades turned bad and they needed to talk on the phone. DO NOT USE THESE PEOPLE! I was foolish and belived their trusting lies and stories they keep trying to get money off you!

Date of experience: November 11, 2019
George P. Capital Pilots Rep
over a year old

FAKE NEWS!
Please call me and lets get you your money back! Stop writing fake reviews.

GB
2 reviews
3 helpful votes
Follow Ronald H.
Unfollow Ronald H.
Share Review
Report Review

Very good company
November 3, 2019

I like trading with them, no problems to withdraw, special thanks to daniel and benjamin.
Good company!

Date of experience: November 1, 2019
Belgium
1 review
3 helpful votes
Follow Michel L.
Unfollow Michel L.
Share Review
Report Review

Take money out
October 31, 2019

I want to take money out of my account but first I had to pay taxes, commissions end the credit I had. I payed all that after they promised I could withdraw money. Now it's that I'm in a program of six months end can take out money. If I want I can do it now but have to pay a fine of 20% of the amount end have to pay it before I can get it
They promised I could take it out but it's not tru. So I put all my savings inside end I can't have it. They never told my I'm gone stuck for six months if not I would not payed it now because I needed that money
Can someone tell me what to do?
Thanks

Date of experience: October 31, 2019
George P. Capital Pilots Rep
over a year old

We are sad to hear that, usually in order to terminate long term plans with a small fee of 20%.
All calls are recorded and you receive a document once the account is liquid and you will be able to withdraw your funds.

GB
1 review
2 helpful votes
Follow Princess P.
Unfollow Princess P.
Share Review
Report Review

More than scammers
October 29, 2019

They are more than scammers, they are thieves behind the phone waiting to scheme and still your identity and money. They use all information you give them to manipulate and take from you. I feel sorry for those looking for genuine investment opportunities. PLEASE DON'T GIVE YOUR MONEY TO THESE GUYS, YOU WILL NEVER GET IT BACK. WATCH OUT. IT'S THE MOST STRESSFUL COMPANY I HAVE COME ACROSS.

Date of experience: October 29, 2019
George P. Capital Pilots Rep
over a year old

Please call this number +44 7537 152612 and we will figure it out, if this is a fake review you will be reported to site jabber.

GB
1 review
4 helpful votes
Follow Charlie t.
Unfollow Charlie t.
Share Review
Report Review

Scam
October 15, 2019

Beware of these scammers, you ignore this review, you regret later. You to invest a lot of money and when you asked to withdraw they give you a lot of excuses to keep you in. Fake accounts and fake names fake telephone numbers. Be careful.

Date of experience: October 15, 2019
George P. Capital Pilots Rep
over a year old

What happened sir, please replay to my private massages, they told me there isnt even a charl T in the system?

From the business

We are people just like you, who wanted more out of life!

Offering fully managed accounts and automatic services with a custom risk management present based on the clients level of experience of the financial market!

You make your money with our help, we make our money by helping thousands!
Capital Pilots are operated by MTC GROUP LTD & registered in Marshall

Also using:

MetaTrader 4, or “MT4” as it is popularly known, is a powerful platform that includes everything a Forex trader needs, no matter whether a beginner or a pro.
It provides powerful tools and rich capabilities such as complex charting and analysis as well as order execution from the very beginning. It is one of the most beloved platforms among the professionals in the Forex field.