CanvasDiscountReviews 1,060

I recently purchased four (4) 12 x 16 canvas frames from CanvasDiscount. I was actually well pleased with the color reproduction, the canvas quality, and the quick delivery. HOWEVER, BEWARE: TWO MAJOR PROBLEMS:
1. CanvasDiscount Frames are INCORRECT size!
The canvas frames I received were all suppose to be 12" x 16" but in fact all the frames measured 11.75" by 15.75"... not a big deal if you are not going to FRAME the print... however, when we took the CanvasDiscount "undersized frames" to Hobby Lobby to buy a standard 12" x 16" frame, the canvas print fell through the Hobby Lobby 12" x 16" frame opening. Yep, if you want to FRAME a Canvas Discount canvas frame you have to order a CUSTOM frame!

2. Positioning of the PRINT on the CanvasDiscount frames.
We ordered four (4) prints. None of the prints were tacked to the CanvasDiscount frames the same. Some even showed the "stretched" sides on the front of the mounting making the sides visible on the front of the print surface. Basically when you order your prints, CanvasDiscount's order program takes you to a page where you line up your photo to display the way you want it to look on the finished product. Well here is the problem... since their wood stretcher frames are not true 12" x 16" wood frames, the printed photo IS printed as a 12" x 16" print (plus the stretched/mirrored/black or white sides) which leaves. 25 inch on the sides for the person stapling the print to the frame to fold over the wood stretcher frame. None of the 4 mounted prints were the same and on two of the mounts, the canvas was not stretched tight enough to prevent wrinkling of the print.

We did NOT return the prints... we resolved the problem by going to Walmart and buying a package of six (6) Essentials Best Quality 12"x16" stretched canvas frames (see photo) and then we removed the prints from the CanvasDiscount wood stretcher frames and then mounted the print to the Walmart canvas frames (we didn't even bother to remove the canvas from the Walmart frame, instead we just stretched the print over the Walmart canvas, properly aligned it and stapled it on). Worked like a champ and now the prints are properly aligned and on a true 12" x 16" frame that FITS into pre-made 12' x 16" frames for Hobby Lobby (or any other pre-made frame vendor).