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Canterbury Timber

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Canterbury Timber Reviews Summary

Canterbury Timber & Building Supplies is a Sydney-based business offering a wide range of timber and building supplies to trade customers. They provide fast delivery, milling, and cutting services, with over 60 years of experience in the industry.

This summary is generated by AI, based on text from customer reviews

service
9
value
1
quality
29

Instant Feedback

282 reviews

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Australia
2 reviews
0 helpful votes
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Excellent customer service
November 28, 2023

I will definately be a returning customer. A diverse range of products, helpful staff and fast delivery. Very happy, thank you.

Date of experience: November 27, 2023
Australia
1 review
0 helpful votes
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Great timber products
December 4, 2023
Updated review

Everything I needed in one place, so that was great. The ordering process was easy and staff friendly. The delivery, however, did not go to plan. Despite being told I would get notice ahead of delivery, that did not happen. I was told it would be a morning delivery and waited around. Delivery came in the afternoon but no-one came to the door to tell us. It was just dumped on the grass verge instead of the driveway where I asked for the timber to be deposited so I had to move it.
Overall ok experience.

Date of experience: November 26, 2023

Everything I needed in one place
November 21, 2023
Previous review

Everything I needed in one place.

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
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No problems all good
November 18, 2023

Yard service team helpful and accommodating. Good communications

Date of experience: November 17, 2023
Australia
1 review
0 helpful votes
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Website easy to manipulate.
November 6, 2023

It went well. It was easy to find what I wanted. Thank you

Date of experience: November 5, 2023
Australia
1 review
0 helpful votes
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Easy is good
September 28, 2023

Easy to order, items in stock, delivery driver was fantastic. Can't complain.

Date of experience: September 28, 2023
Australia
1 review
0 helpful votes
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Review
September 26, 2023

Effective and efficient with questions and ordering of products, with good paying options.

Date of experience: September 25, 2023
Australia
1 review
0 helpful votes
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Good
September 10, 2023

Good and helpful and cheap and friendly and very good

Date of experience: September 9, 2023
Australia
1 review
0 helpful votes
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Timber supply
September 3, 2023

Most of my order was great, but several of the 90 x 45 h3 timbers were quite bent.

Date of experience: September 2, 2023
Australia
1 review
0 helpful votes
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Best suburban store in Sydney.
August 30, 2023

Great prices and easy online ordering. Huge range of timber. If Canterbury Timbers don't have it, who does?

Date of experience: August 30, 2023
Australia
1 review
0 helpful votes
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Quick and honest-they cut the ordered timber to the exact size and on time.

Date of experience: August 24, 2023
GB
1 review
0 helpful votes
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Timbers
August 14, 2023

Good to work with and pricing is good, also gave us a good discount

Date of experience: August 14, 2023
Australia
1 review
0 helpful votes
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Excellent
July 12, 2023

Next day delivery. Delivered on site and didn't delay my project

Date of experience: July 12, 2023
Australia
1 review
0 helpful votes
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Short supplied
August 4, 2023

I thought the people were nice although.
They told me stock was in and after placing an order, it wasn't.
They told me they would call me - They didn't, I called them
I paid for 60lm and only received 53.88 If I measure to the exact centimetre.

Date of experience: July 4, 2023
Australia
1 review
0 helpful votes
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Exceptional
July 2, 2023

Great service and delivered in spades.
Sales representative went beyond to get my order ready.

Date of experience: July 1, 2023
Australia
1 review
0 helpful votes
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The good wood
June 30, 2023

Easy to deal with and a pretty seamless experience. Only issue I had was that I asked for a 30 minute warning before the delivery driver arrived so I had time to get to the site but he rang after he arrived.

Date of experience: June 30, 2023
Australia
1 review
0 helpful votes
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Good
June 5, 2023

Good price, good service, quick, quality service, good delivery

Date of experience: June 4, 2023
Australia
1 review
0 helpful votes
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Service
May 29, 2023

When I entered canterbury timber yard was asking a young man who was in the store some questions about what product I needed to remove the glue from window tinting film he suggested De-solv-it was very happy on how polite and knowledgeable he was on his products,and also helped me with other products I also needed,I found the whole team very friendly and approachable and very knowledgeable I can't recommend this store enough look forward in many more DIY projects I will be completing. Thank you very much for your help Carl and Frank

Date of experience: May 27, 2023
Australia
1 review
0 helpful votes
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Serivice
May 10, 2023

Great service and very pleasant team members, very amicable to change in collection and also helped with website App issues.

Date of experience: May 9, 2023
Australia
1 review
0 helpful votes
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Not happy at all
May 25, 2023

I've order online and I left a comment "please supply 3 m call length as much as you can but when I got my order there is 0m length. And Driver bring my order with a big truck and he couldn't deliver on my door. He left my order, far away from my garage door and i took them with hand to my house. It takes 30minutes for 210 m timber, he didn't even help me That was his responsibility to deliver my order to my door.

Date of experience: April 25, 2023
Australia
1 review
0 helpful votes
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Fab
April 19, 2023

Live ya work, happy with the timber, better than bunnings

Date of experience: April 19, 2023

From the business

Canterbury Timber & Building Supplies has been servicing construction, building, carpentry & handyman trade clients and DIY customers since 1954.

Australian Owned and Operated, our multi-award-winning industry service and experience is legendary.

We supply a range of more than 28,000 timber, hardware & building materials products, sourced from all major Australian suppliers. If we don’t stock it, we will source it for you.

We also have extensive milling and cutting equipment to mill for you.


canterburytimbers.com.au
Strathfield South, NSW, Australia