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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I was introduced to CanadaPet Care for our monthly Flea/HW/Tick meds and the price was amazing! I wish it was a little faster shipping but I understand that is not in their control, order early!
Great experience. Fair prices and great selection. Thanks!
I ordered the Simpatico TRIO - 3 months supply in July; ordering again. Very satisfied with the product and service.
Easy selection of products available. Delivery can sometimes take a little longer depending on where you live but you anticipate this and order ahead
I've never run into any difficulties so far on any of my orders very pleased
They called to ask about another distributor, same product just coming from another warehouse, and I love the fact that I don't have to get a prescription to order from them. 😊
No issues. Been using this company for a couple of years with no problems getting out heartworm tablets for our dogs.
Vets are so expensive here in america, here i can get heartworm meds or dewormer without having to pay a fortune for a vet appt
Great selection of products, great prices, easy to order, and good service.
Huge selection, good prices, and great service. Highly recommend.
Use this site mainly for the medicine always dependable and good quality
It was a very simple process to order. Send your money and receive the items.
So many great items to choose from. The prices are very reasonable and the shipping is fast. Thank you!
Easy website, great customer service, cheaper price, well worth the longer shipping time!
I had previous medication on autoship then changed address on the website and confirmed it was updated but they shipped an order to my old address and never refunded me. It says the order was "redirected" when looking at shipping info but I never got to me and I never got any response or refund. I had to create a new account to make sure it sent to my new address. So do not trust their system to change address even if you confirm it. If you move it's best to just make a whole new account otherwise you can lose a full order.
CanadaPetCare offers a great service but I have had a few issues with getting my shipping changed when moving. I moved address and updated my address but my medication has been sent to my old address despite confirming that I changed my address so you may need to cancel an account completely and recreate a new one if moving to not have this issue.
I love this place! You save money and they make shopping easy! Recommend to everyone!
We have been using this company for the past year and only ever had one problem with an order which was taken care of by the company. Happy customers.
I have placed 4 orders and received them all! Cheap and timely deliveries.
Best products, best prices, and always delivered timely!
As always. Received Exactly as ordered and timely. I will continue to recommend to my friends.
I love getting my pet meds via you. Service is great. Easy to order and get pkgs timely.
Answer: Yes, they are legit. I ordered just to see for myself and they were. See my review and I have pictures of it.
Answer: Your order has a tracking number. Just click on it and it will show you the tracking for it. I kept a very close eye on mine and it came exactly as tracked. Right to my door. I also ordered Brovecto and it's exactly the same as the vet.

