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CanadaPetCare

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
240
value
69
shipping
76
quality
63
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59,556 reviews

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Virginia
1 review
0 helpful votes
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Great Price
September 18, 2025
Updated review

I was introduced to CanadaPet Care for our monthly Flea/HW/Tick meds and the price was amazing! I wish it was a little faster shipping but I understand that is not in their control, order early!

Date of experience: September 8, 2025

Great website
August 18, 2025
Previous review

Great website

Date of experience: August 8, 2025
New York
1 review
0 helpful votes
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Shipping
September 18, 2025

Very good price for the product, but the shipping takes a long time before I receive this

Date of experience: June 2, 2025
Kentucky
1 review
0 helpful votes
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Great experience. Fair prices and great selection. Thanks!

Date of experience: September 8, 2025
North Carolina
1 review
0 helpful votes
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Good service, less expensive
September 18, 2025

I ordered the Simpatico TRIO - 3 months supply in July; ordering again. Very satisfied with the product and service.

Date of experience: September 8, 2025
Ohio
1 review
0 helpful votes
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Easy selection of products available. Delivery can sometimes take a little longer depending on where you live but you anticipate this and order ahead

Date of experience: September 8, 2025

Customer Service
April 10, 2025
Previous review

I've never run into any difficulties so far on any of my orders very pleased

Date of experience: March 31, 2025
Maine
1 review
0 helpful votes
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Always a pleasure.
September 18, 2025

They called to ask about another distributor, same product just coming from another warehouse, and I love the fact that I don't have to get a prescription to order from them. 😊

Date of experience: September 8, 2025
Texas
1 review
0 helpful votes
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Don't hesitate to use Canada Pet care!
September 18, 2025

No issues. Been using this company for a couple of years with no problems getting out heartworm tablets for our dogs.

Date of experience: September 8, 2025
Arkansas
1 review
0 helpful votes
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Pet lover
September 18, 2025

Easy and convenient. Delivered in a timely manner.

Date of experience: September 7, 2025
Louisiana
1 review
0 helpful votes
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Great place for pet supplies
September 18, 2025

Vets are so expensive here in america, here i can get heartworm meds or dewormer without having to pay a fortune for a vet appt

Date of experience: September 7, 2025
Mississippi
1 review
0 helpful votes
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Superb!
September 18, 2025
Updated review

Great selection of products, great prices, easy to order, and good service.

Date of experience: September 7, 2025

Awesome
August 19, 2025
Previous review

Huge selection, good prices, and great service. Highly recommend.

Date of experience: August 8, 2025
Utah
1 review
0 helpful votes
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Good
September 18, 2025

Never had problems ordering or receiving my orders.

Date of experience: September 7, 2025
Ohio
1 review
0 helpful votes
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Good prices for quality meds
September 18, 2025

Use this site mainly for the medicine always dependable and good quality

Date of experience: September 7, 2025
North Carolina
1 review
0 helpful votes
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Ordered with ease.
September 18, 2025

It was a very simple process to order. Send your money and receive the items.

Date of experience: September 7, 2025
Virginia
1 review
0 helpful votes
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Great prices and fast shipping!
September 18, 2025

So many great items to choose from. The prices are very reasonable and the shipping is fast. Thank you!

Date of experience: September 7, 2025
Illinois
1 review
0 helpful votes
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Absolutely Wonderful!
September 18, 2025

Easy website, great customer service, cheaper price, well worth the longer shipping time!

Date of experience: September 7, 2025
Alabama
1 review
0 helpful votes
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Didn't fix previous orders
September 18, 2025
Updated review

I had previous medication on autoship then changed address on the website and confirmed it was updated but they shipped an order to my old address and never refunded me. It says the order was "redirected" when looking at shipping info but I never got to me and I never got any response or refund. I had to create a new account to make sure it sent to my new address. So do not trust their system to change address even if you confirm it. If you move it's best to just make a whole new account otherwise you can lose a full order.

Date of experience: June 25, 2025

Shipping issues
July 27, 2025
Previous review

CanadaPetCare offers a great service but I have had a few issues with getting my shipping changed when moving. I moved address and updated my address but my medication has been sent to my old address despite confirming that I changed my address so you may need to cancel an account completely and recreate a new one if moving to not have this issue.

Date of experience: July 8, 2025
Alabama
1 review
0 helpful votes
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Always Reliable
September 18, 2025

I love this place! You save money and they make shopping easy! Recommend to everyone!

Date of experience: September 7, 2025
Georgia
1 review
0 helpful votes
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Very good customer service
September 18, 2025

We have been using this company for the past year and only ever had one problem with an order which was taken care of by the company. Happy customers.

Date of experience: September 7, 2025
Kentucky
1 review
0 helpful votes
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Great prices and timely deliveries!
September 18, 2025
Updated review

I have placed 4 orders and received them all! Cheap and timely deliveries.

Date of experience: September 7, 2025

Dependable Service
August 18, 2025
Previous review

Best products, best prices, and always delivered timely!

Date of experience: August 8, 2025
Florida
1 review
0 helpful votes
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Pet Meds
September 18, 2025
Updated review

As always. Received Exactly as ordered and timely. I will continue to recommend to my friends.

Date of experience: September 7, 2025

Fabulous
August 18, 2025
Previous review

I love getting my pet meds via you. Service is great. Easy to order and get pkgs timely.

Date of experience: August 8, 2025