Byourbed

I purchased a Coma Inducer Queen comforter and after washing the material started falling apart. There are several large holes on the inside. You have to email the company, but I doubt I will hear anything. They only take calls if you are buying, not needing service. I am very sorry that I purchased it. Comforters should last longer than four months. Be careful in dealing with them.

I purchased three of the Coma Inducer comforters to furnish my place in Colorado, Byourbed manufactures these popular comforters that are marketed to College Students in Dorms that are inexperienced living independently and laundering their bedding. The first time I washed one of them, in cold water and dried in normal heat, the comforter literally MELTED in several spots and the fibers and fleece fused together. The company REFUSED to replace the comforter and blamed me for melting the comforter. A maintenance worker informed me the dryer could have caught fire from the fibers melting. The company refused to acknowledge a product defect and sent me two blow off emails. The experience rattled me a great deal, especially because I live in an area that was ravaged by the Marshall Fire.

Excellent service and a wide range of products. Well done!
We will always buy everything from you))

I purchased a coma inducer, the polar bear, a year ago and I loved it. But within about 4 months, whatever they use for stuffing in it, began to bunch up as well as the seam threading began to unravel and I have a few holes at the seams in different places. Now it's like a big lumpy polar bear and I'm upset about it because it was actually a very comfortable comforter. I really think $126 is quite expensive to only get four months of use out of a comforter.

I was so excited to receive the Bare Bottom sheets I ordered. Unfortunately I was also so disappointed when I put the fitted sheet on my bed. It was two sheets stitched together down the middle and the stitching was coming apart. The sheet was also incredibly thin. The sheet was huge with way more material then needed. I sent a message to the company and waiting for a reply.

I ordered a comforter that was light green on the website but when I opened it, in reality it was white and dark green(brown) striped. Like a green skunk. I thought they sent the wrong item! I didn't even take it out of the box! They said it was a "color variation" and they're making me pay the $5 for the return!

We ordered three comforters from this company. We never received the comforters, however received an email from them asking for us to confirm receipt. I shared that no we hadn't received. They said they'd contact FedEx. A couple days later they said they heard from FedEx and FedEx claims they were delivered so - sorry! Can't help you! I can't even believe in the middle of a pandemic, with all the wonky/sporadic delivery issues, that a company would steal over $300 from a customer. Just be careful - they will not entertain any conversation on accountability. Buy elsewhere.

I bought a comforter from Byourbed. I like to wash my comforters before using. I received my comforter Friday 2. 5. 2021 and washed it immediately. When I went to take it out the washer machine, there was filling everywhere because the comforter tore. I even had the washer on gentle. Now does it make sense that the comforter tears on the first wash. I thought maybe it was dry clean only the way it ripped so badly but it's not. The company offered to give me a 15% refund. LOL! I want a full refund because I never used it. The material is obviously cheap. I'm glad I washed it before I used it because it would have ripped months later after washing.

I ordered a duvet cover on accident, (meant to order a comforter), so I sent it back but reordered the comforter first so my sister could have it as her birthday gift. However, when I sent it back via UPS, they completely lost my package. I informed customer service and they have been an absolute NIGHTMARE about it, and it's going on two months of dealing with them now! None of them can get their stories straight about my return, it's almost like they are purposefully trying to not refund me my money. I finally got UPS to start an investigation on the package a month ago, and hadn't heard anything about it. I called yesterday, and UPS informed me they closed the investigation awhile ago and had informed the company of the lost package. When I reached out to see where my refund was, a customer service rep told me UPS had informed her of the closed case, but that I would not be receiving my refund because I didn't answer any of UPS' messages... WHAT MESSAGES? UPS never called or emailed me. I had to reopen the investigation with UPS because byourbed made it clear that they weren't paying me my refund until UPS paid them for the lost package. I also had told the company that it was absolutely ridiculous/poor customer service how they didn't email me to inform me of the closed case/not refunding me my money, as we had been going back and forth for two months. Finally I get a different customer service representative who informs me that they would have reached out about the closed case if UPS had been in contact with them about the case in general... LIARS! They are all liars and do not want to give you your money back at all costs. So an hour before that, one rep is telling me they were in contact and closed my case and I get no refund, and the other is telling me they didn't reach out to me because they haven't heard from UPS at all. WHICH IS IT? Finally today they tell me that I'm getting my refund of $79.18 back, BUT I paid $84.18 for the product & shipping was free... THEY ARE A SCAM! They keep pushing you and lying to you so they don't have to pay you, and so they can steal all your money, and eventually hope you'll give up. This company sucks, their customer service is horrible, they are liars/cheats, and they are a scam! Would give zero stars if I could. Whatever you do, do not order from them.

This is my second one of this particular coma inducer, love the feel of both sides of the blanket. Another one for my collection of coma inducers.

The teal and silver coma inducer comfronter and shams looks even better in person! My daughter loved it. SUPER CUTE!

Received my new comforter earlier than expected, it is very nice. Would absolutely recommend! I got the over sized king coma inducer. It's perfect, not to hot yet heavy enough to keep warm.

I ordered the "Are You Kidding Me" Coma Inducer duvet cover and let me tell you... this is one of the softest things I have ever laid my hands on! The fabric, top and underneath, are both very plush and silky. I will be interested to see how it holds up after a cool, gentle wash cycle and low tumble dry. I will update my review once I've done so, but until then 5 stars all around! It also came VERY quickly... within about 4 business days I believe, and that was even right before Christmas!

The ordering process was quick and easy. There was excellent communication regarding my order and I received it on time.