1 review for BunchesDirect is not recommended
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Canada
1 review
4 helpful votes

Everything they say about their flowers is just not true!
August 20, 2015

Bunchesdirect, tell you that they will make your wedding day perfect with their flowers... NOT!
I ordered 100 red roses for my daughter's wedding which was on Saturday Aug 15. I ordered them to be here at my house on Thursday Aug 14 as I was making the bouquets and boutonnieres. When they arrived they came in a box in a non air conditioned purrolator van and it was 34 degrees centigrade that day! When I opened the box all one hundred roses were useless they had all dropped their heads and the box was full of petals and stems with no roses on them!
I called up BUNCHESDIRECT to tell them and they asked me to send pictures whitch I did! They said they were going to send new flowers. They arrived the next morning at 11:00 am and once again in the heat of 29 degrees no cold purrolator truck again!
I opened the box of 100 roses to find them burnt and blackened. Once again I phoned Bunchesdirect and they told me to send pictures... Well I did. I sent them a picture of the box and the state of the black roses which they said I needed to peel the layers off and then the flowers would be ok! I peeled all the leaves off until there were no black leaves and there was no more flower! They told me they would not refund me my money. I sent more pictures but no they only looked at one photo, just one, and they counted seven black roses that they could see and only refunded me seven dollars. They absolutely ruined my daughter's wedding flowers until my husband went out to Costco and bought up all the red roses from them so I could make the bouquets!
They, BUNCHESDDIRECT LIE outright on their site about the state in which the flowers come to you... Total breach of promise! NEVER BUY YOUR FLOWERS FROM THEM EVER!

Date of experience: August 20, 2015
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1 review for BunchesDirect is not recommended