BTCapital

They are very helpful and professional in dealing with my query. Customer service really helped me. It is just lovely to get to customer where you don't have to go through end-less AI options and you get through to someone that is really knowledgeable and able to help.

Today I was helped by customer support. I needed to change my bank details and he took me through the process step by step. He was very helpful, patient and I managed to get there in the end. Excellent service.

Rang this morning spoke to my account manager very helpful pleased with the service. He answered my queries and explained clearly to me the course of action to rectify my problems Thank you

Had an issue processing a withdraw. Customer Service was excellent and sorted the problem straight away.

I have been with btcapital for a few months now and I am so happy with the service they offer. Every time I have called in for assistance the staff I have spoken with have been outstanding (and I very rarely give such praise). Thank you and keep up the fantastic service.

Every withdrawal request has always gone very smoothly with confirmation checks to ensure the transaction was correct plus the website is incredibly easy to use.

As a customer, i have to say that btcapital is an excellent investment company, very professional. The global plus account facility is also very good.

Always receive the best advice and service from these guys. I had a couple of questions regarding an Apple trade and they helped me out quickly, efficiently and with respect. Very helpful. Thank you.

Very good customer service, attentive, proactive and friendly. I've been in the game for more years than I care to look back on and switched to online execution with the earliest platform available. The technology has improved out of sight since and of all the various brokers I was pleased to deal with, BTCapital has impressed the most. Both the free platform and ProRealTime are exceptional and support for even the slightest issue is simply outstanding.

Within minutes of my account being opened the manager of my account called me to ask me about how he can help me. Very impressed considering the size of the business that they are that personalized. The platform is great, and comprehensive selection of markets, good customer service.

On the few occasions that I have had to phone btcapital I have been treated with respect. The staff have always been very helpful especially when I have had to seek advice

Great web site and easy to follow and get all the information you need to follow your investments!

In the sort time I have been using btcapital I can say they have been very helpful and well organized, I look forward to dealing with them in the future.

For a beginner this site is a wealth of knowledge, and the low monthly investment amounts available opens up a multitude of investment fund opportunities to suit all pockets.
I've been a customer for many years now. BTCapital have allowed me to manage all my investments in one place cost-effectively and conveniently.

I am a part-time private investor and find that making use of btcapital is also like pursuing a hobby the longer one uses them the more one can learn about the diversity of investing & time scales involved.

They are very well organized and responsive. Service is polite and efficient. I use the website a lot and it is very user-friendly. Btcapital meets my needs very well.

Customer for over 4 years, very satisfied, great service and website, the first company to give discounts on funds and share their trail commission

I have been using btcapital for buying and selling shares I find the website informative, quick and easy to use which suits me very well.

A really unobtrusive way of investing, simple to understand and easy to follow your funds/investments on a daily basis. They were recommended to me by my daughter who works in an investment bank which in itself says a lot. I wouldn't hesitate to recommend it.

I have always found the staff very helpful, able to answer all my questions clearly and assist me to manage my account