Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BrotherJet has a rating of 3.9 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrotherJet most frequently mention and phone case. BrotherJet ranks 3rd among Printers sites.
We monitor reviews for authenticity
This is Richard from Florida
I was very interested in trying to find a printer to start my own business customizing phone cases.
I searched the internet for a suitable printer for my requirements.
I found a company in China called Brotherjet so i sent a message to see if they had a printer to suit my needs.
I was contacted by there salesman called Allen he gave me all the information i needed he talked in depth about the M1 printer and it sounded just the thing i needed to start my business.
When it came to ordering the printer and paying for it i asked Allen what method of payment can i pay by, he said western union this concerned me a money transfer to somebody i didnt know i explaind this to Allen and he provided me with phone numbers of clients that had brought printers in the past from Brotherjet.
Anyway i decided to trust Allen after many hours of talking through messages and skype.
When i sent the money through western union and brotherjet received it they sent me live pictures through skype to show the printer was being packed for shipping.
Later that day i got the tracking number and tracked it every day until it arrived.
When it arrived i skyped there customer services and spoke to Sunny who guided me through the installation process. Sunny was very helpful.
The M1 printer worked fine until i tried to change the ink cartridges then i started to get issues with the printer.
I contacted Allen and told him about the problems i was having he got Sunny to contact me straight away and she tried everything to solve the problems i was having but for the amount of work i was doing with the M1 printer i could keep having these problems.
So Allen contacted me for a chat and told me if i would pay the extra they would send me the more reliable M2 printer.
I agreed to this and as before they skyped me when they packed it and got it ready for shipping.
I received the printer within 3 days and was skped by Sunny and talked through the setting up process.
I have been running the M2 printer now for six weeks and never had any problems
Thank you to Allen, Sunny and all the team at Brotherjet for helping me to start my own custom phone case business.
If you have any doubt about how the process works DON`T HAVE they are a very reliable and helpful company.
Once again a massive thank you to Allen Sunny and all the team at Brotherjet.
Richard for gizmoscustomcases.
*******861
Answer: Hi, just saw your message by accident I am from Torontoalso playing with the same model 5000U too since 2017, we are printing on ADA signs. My team was experiencing the horizontal lines too, however we are(specially our handsome technician Mike :)) now doing well by the below MUST: --We have to have full nozzle check for white. --The product distance to the printer head should be limited to 2 or 3mm. Otherwise the ink might float a little bit during the printing. --Make sure the the Y encoding system is activated. --Set the motor speed in their control panel and normally it should be set as 8 or 10. --Update the program to align with the latest version workstation.As I know it is for free. You can ask their service team, I personally like Jerry better. --Select F in eclosion in the work station. I hope my experience helps. Where are you located? Maybe we can talk and share the information. Cheers.
Answer: Hi, I am not familar with the lighter, but we are printing also on metal ADA signs. I guess all UV printers can print on the metal material but you would need to apply primer as what we r doing. I believe all the models are applying the same ink system, so they should be the same for output I guess. You'd need to consider about the printing qty/daily base as the printing speed varies from the printers. I did have experience printing for my sister's team for pens, my model 5000U, I printed 75000pens in in 8 days, not too bad for me. If I were you, I would ask samples from the supplier first
ArtisJet multifunction flatbed printer is working for the solutions of flat-bed inkjet printing, T shirt, phone case and personalized gifts print, which is widely used in any flat media including Glasses, plastics, organic plate, leather, rubber, metal,...

