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Bluehost Reviews Summary

Positive Highlights

  • No clear strengths were mentioned in the supplied reviews.

Negative Highlights

  • Refund requests are frequently denied even when services are not delivered.
  • Contract terms may change after purchase, leading to unexpected extra charges.
  • Pricing is considered high compared to competitors like Hostinger.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Annabella S.
Jan 11, 2026

My experience with Bluehost was extremely disappointing. I paid $78 and, despite that, never ended up with a functioning website. After the initial payment, I was repeatedly told I needed to spend additional money to move forward. When I requested a refund—especially since I had not used their services—I was informed that refunds were not available. As a result, I lost $78 without receiving anything in return. Ultimately, I switched to WordPress, where the process was far more straightforward and transparent. WordPress has been a much better experience overall, and I wish I had chosen them from the beginning.

Nicole R.
Mar 28, 2026

I paid for a professional website design service with the understanding that a completed website would be delivered according to the specifications discussed. Despite multiple attempts to work with the design team, the contracted service was never delivered. Because the service paid for was not rendered, I requested a refund from Bluehost. That request was refused.

Paula M.
Feb 6, 2026

Bluehost is a scam. We signed a contract, and they changed the terms in the middle of it, now asking for extra money just to maintain the conditions we originally had. We had a service with JustHost that included unlimited server storage. When they migrated us to Bluehost, they limited it to 100GB, and now, just six months later, they reduced it to 50GB. They are asking for more money to get back to 100GB. They are not trustworthy. This feels like a scheme to extort money from customers.

Gene K.
Nov 23, 2025

As many people have said so all over the Internet, Bluehost is very expensive. It wasn't worth keeping my website for such an outrageous price, so I have canceled it. I have looked into others and talked with someone, and found that Hostinger is far cheaper. On the early Black Friday sale, I bought 48 months of Hostinger FOR LESS THAN 12 MONTHS of Bluehost! Additionally, Hostinger is so fast and reliable that I have been getting more views to my website than when I was with Bluehost.

Reviews

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2.7
Reviews 21,469
5 Stars
21%
4 Stars
12%
3 Stars
16%
2 Stars
13%
1 Star
38%
Dennis H.
Canada
1 review
0 helpful votes
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Weird problem, not answers readily available
June 26, 2024

I transfered my domain from Google to bluehost - should be a simple process. But my email stopped working, my first web person fixed the mx codes, but it took 3 weeks to figure out that the DNS codes needed to be disabled for outlook to find me again. Super stress full 3 weeks.

Bluehost support did a great job at responding.

Date of experience: June 16, 2024
Thembi Y.
California
1 review
0 helpful votes
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Always helpful
June 25, 2024

I've been with BH for a few years now and I'm always happy with the support I receive. It's usually quick and the person is knowledgeable.

Date of experience: June 15, 2024
Steven N.
Washington
1 review
0 helpful votes
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...
June 24, 2024

...

Date of experience: June 14, 2024
Anthony S.
California
1 review
0 helpful votes
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Excellent Service
June 24, 2024

The customer service rep was outstanding in her role and did everything possible to accommodate my request. Although I was hoping for a larger refund, she worked diligently within her limits. Great job and keep up the good work!

Date of experience: June 14, 2024
Brian Z.
Florida
1 review
0 helpful votes
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Wordpress problems resolved
June 23, 2024

Had issues migrating a site to bluehost. Customer service had the technical knowledge to fix the issue in one call.

Date of experience: June 13, 2024
Katherine X.
Washington
1 review
0 helpful votes
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Good stuff
June 23, 2024

I had very few issues.
When I need help, I can get it.
Fifty characters needed for the review is annoying so I'll complain about that.
Fifty characters needed for the review is annoying so I'll complain about that.
Fifty characters needed for the review is annoying so I'll complain about that.

Date of experience: June 13, 2024
Audra J.
Colorado
2 reviews
0 helpful votes
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My support person went above and beyond
June 23, 2024

I initiated a chat on Bluehost to upgrade my Name Servers for my domain name. My support person did an excellent job updating them and was polite and respectful the entire time.

Date of experience: June 13, 2024
Clarence T.
California
1 review
0 helpful votes
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Excellent service
June 22, 2024

The level of customer sensitivity was outstanding experience.

Date of experience: June 12, 2024
Percy R.
Canada
2 reviews
0 helpful votes
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A Good Experience
June 22, 2024

I got just what I asked for with immediacy and a pleasant attitude.

Date of experience: June 12, 2024
John F.
Iowa
1 review
0 helpful votes
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Very responsive and helpful
June 22, 2024

Yeah, I'll keep my account with them open. I just have one site and it's very responsive.

Date of experience: June 12, 2024
Franz R.
Turkiye
1 review
0 helpful votes
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Aiman was a great attendant
June 21, 2024

He went the extra mile trying to fix a critical error on my website and he did it with success! I'm very grateful for that!

Date of experience: June 11, 2024
Coach Carlene R.
Jamaica
1 review
0 helpful votes
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Blue Is Simply The Best, I Am A Satisfied customer,
June 20, 2024

I Was Trying To Add A New Payment method
And The System Makes It Very Easy, So I Was Able To Process It Successfully

Date of experience: June 10, 2024
CPHA W.
Delaware
1 review
0 helpful votes
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Extra domain registration
June 20, 2024

Bluehost offers good Wordpress hosting and support. In my most recent customer service contact I was looking to understand why Bluehost created an extra domain that I didn't request.

Date of experience: June 10, 2024
OLUMIDE Z.
Nigeria
1 review
0 helpful votes
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INTERNET SOLUTIONS OF BLUEHOST
June 18, 2024

I submit that the internet solutions... Domain registration and web hosting solutions of Bluehost I subscribed to was good. I have been a customer of/subscriber to Bluehost since 2018 (about 5years).
I recommend Bluehost for her really good internet solutions.

Date of experience: June 8, 2024
Octavio F.
Ecuador
1 review
0 helpful votes
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EXCELENTE SERVICIO
June 17, 2024

LA EXPERIENCIA ES MUY BUENA Y SEGURA, SIGAN HACIENDO CAMBIOS PARA MEJORAR EL SERVICIO

Date of experience: June 7, 2024
Patricia H.
New York
2 reviews
0 helpful votes
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Your hosts are very polite.
June 17, 2024
Updated review

They try to be fast and usually are. One time the young lady did not solve my issue.

Date of experience: June 7, 2024
I can't find the way to elegant themes and divi
June 2, 2023
Previous review

I can't find the way to elegant themes and divi.

Date of experience: May 3, 2023
Dean D.
Texas
1 review
0 helpful votes
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Very straightforward
June 17, 2024

I was helped immediately and everything went smoothly. No problems at all.

Date of experience: June 7, 2024
Lois W.
Florida
1 review
0 helpful votes
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Got it done
June 15, 2024

I forget, but the issue was resolved so I'm happy:-):-):-)!

Date of experience: June 5, 2024
Balram D.
Barbados
1 review
0 helpful votes
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Fair so far
June 15, 2024

Enjoying the speed most importantly
Love the feature which is working for us at the moment

Date of experience: June 5, 2024
Charlotte D.
Pennsylvania
2 reviews
0 helpful votes
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Very helpful
June 15, 2024

Answered all of my questions, they were all supportive of my ideas

Date of experience: June 5, 2024
11,784 reviews are not recommended
Bluehost Reviews - 21,469 Customer Reviews of bluehost.com, Rated 2.7/5