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Bitnovo is a FAKE company. Their customer service is very bad and not sufficient. They will continue to encourage you in the beginning to put in more money into their platform, promising high profits in a short period of time. After making profits, getting it out of the platform is nearly impossible without external assistance.I had a terrible experience with this company and I strongly advise against using their services. I am glad i can share my experience and breakthrough now that i have my money back, Anyone having similar issue should reach out to me via my e-mail (Dianajoy210 @ outlook. com) Talking about it surely helps and I can offer whatever I've learnt to help get your stolen money back.
With trade crypts. C o m, the platform is designed for investors looking for high returns of profit, Security against hacks and guaranteed long term success.
Their platform promises attractive returns, but it's all smoke and mirrors.
I strongly advise against getting involved with Bitnovo, as my experience suggests they are operating as a scam. Be cautious, as engaging with them could lead to financial loss and other negative outcomes. I was able to recover my money, but it was only possible through external assistance. (I used their website URL as my display name and profile picture on this review in case anyone needs help or wants to reach out for support).
Note: Due to the strict policy here, I'm sharing this purely to help others recover their funds.
Stop the scam it's getting outrageous how many of this fradulent agencies in the veil of crypto exchange are ongoing there's hardly anyone that can be trusted anymore I came on here to complain about how much I lost to them and I'm shaking my head in disbelief seeing a lot of others like me even with more money lost it's appalling I think filing for reclaim against them is the only way forward.
I strongly caution against engaging with Bitnovo,as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.
I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).
Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
I started dealing with them last year, i did not do my research well before i jumped in. I blamed myself for trusting them blindly, I lost contact when i wanted withdrawal, no response from customer support too. Bitnovo left me so troubled before i fortunately met {KOVKOVN} on telegram and he successfully processed my refund in just few weeks of work.
I and my friends were referred to the this investment platform which we see as a life changing opportunity and we invested all we had but turns out to be a bad decision we find it so difficult to get our funds out of it and we thought we've lost it all so we filed a dispute on it using Legalrecov-c0 m and luckily we got all our funds back…. You can try this if you're having same issues
Be Carfull This crypto exxchange Stolen My money.from My Card.scammers The pretend Ask about Detail.Scamm
1 month and a half later still no refund after fews exchanges with their support.
Can't recommand they're bunch of scammers and don't give a $#*! stealing your money.
For a 250$ order, shame on you, even street dealers are way more trustworthy.
Edit: Got my money back after some harassment against their support (3 months overall).
Very bad experience - SCAM ALERT
Order 484A9926-2BC8-49A0-B584-E*******A8E80
I never received my bitcoin. I asked for a refund and 2 months later, still nothing.
I bought with a Paypal debit card thinking that if this was a scam, Paypal would sort it out. But Paypal wont help you with crypto - not under the regulations for customer protection.
Beware spending money at bitnovo,
I paid with my debit card and they took the money and never sent me any bitcoins.
Biggest thieves litraly stay away.
Over 1000 eu was stolen by bitnovo
Very bad- many hide costs. You send an ammount but it's received less because... I don't know why... hided fees? Same when i received...
Purchased 35 in btc and you need to pay 10 charge for "administrative tasks". This is a complete steal.
They promote themselves as not requesting anything from you, then after you pay for bitcoins they ask for your photo and id. Be careful folks.
Charged my card without sending Bitcoin. Support has stopped replying. Totally regrettable, Stay away!
Tried to buy bitcoin from bitnovo in December. They charged my credit card, but I never received the product - Bitcoins. Their customer service won't respond to my inquiries. STAY AWAY FROM BITNOVO if you're looking to invest in, or purchase bitcoin.