BannerBuzz USA/Cross Base
product photo of Cross Base

2.7

Based on 15 reviews

5 Stars 4
4 Stars 1
3 Stars 3
2 Stars 1
1 Star 6

Customer Reviews



Customer A.
Solicited
October 13, 2025

These dont work with any other brands flag poles

Wont let me return BS


Jordan I.
Solicited
July 28, 2025

Not worth it!

The cross base is decent, not made to the standard that I was hoping. But the customer service is not worth buying from this company. In an age, where refunds and returns are normal they are not allowed here. They say they want to help but then aren't willing to take any steps to help resolve unsatisfied issues. Their return policy does say this, now I know, and will be taking my business else where. Just thought I would help save someone else the trouble.


Chris H.
Solicited
September 11, 2024

Just what we needed to keep our banner up

Good sturdy base but it is a pity that the company still packs products in unrecyclable polystyrene and polythene,


sajda S.
Solicited
September 9, 2024

Feather flags

I would recommend Banner Buzz if you require feather flags. Their design team was great in tweaking my design and the deliver was very quick.


Gwen W.
Solicited
January 22, 2024

Still awaiting delivery - paid

Still awaiting delivery - paid for priority shipping, and are 3 days past original delivery estimate.


Anne C.
Solicited
February 13, 2023

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. Terrible customer service with no proper complaint procedure or returns policy. They refused to allow a return on a non personalised item despite UK legislation that states that online/distance selling must refund an order which is cancelled and returned within 14 days. I contacted the company immediately as the product was not what I expected but they refuse to accept a return. Really wish I had checked the reviews before purchasing.


Pete P.
Solicited
October 27, 2022

The base was perfect for

The base was perfect for the flag


Sandra T.
Solicited
September 2, 2022

Good.

Good.


Rick B.
Solicited
October 25, 2021

Design issues...Communication issues...but good product

I had some design issues where the designer changed my design and I couldn't get ahold of the design department to discuss. I had to threaten to cancel my order to get a response. Upon receipt of the product, the design was correct and the product is of a good quality.


John D.
Solicited
June 28, 2021

Cross base

I have not received the items yet?


Steven W.
Solicited
October 10, 2020

Not recommended

Cross base came used, had rust on it and showed wear. Also does not fit or hold a standard banner, base is too small. Would not recommend this product.


Hunter G.
Solicited
March 2, 2020

Not all pieces arrived

Worked with a customer service rep on multiple days to get the design right. Finally got it and then did not receive the flag pole with the order, all other pieces arrived. Another day with another customer service rep to have them send it out. Frustrating. The product really terrific, but getting it has been 15 hours of work.


Amanda M.
Solicited
September 26, 2019

Love this cross base!

Love this cross base!


Stephani K.
Solicited
October 15, 2018

Cross base for teardrop banner

Looks perfect - heavy duty and no assembly required.


Sheila E.
Solicited
March 26, 2018

Fellowship 412

The hardware for my flags arrived and they are perfect. However the flags were incorrect and I won't be able to use them. We are a church and go above and beyond to spend money wisely. I am very unhappy with the results of my situation.