
3.5
Based on 33 reviews
Great bag, the Gazebo, Tent and Walls fit it and it is easy to wheel.
The bag was ripped upon arrival
Would not take my return or refund. Still have not gotten a refund.
We received the order quick and is made of good quality.
Came on time, product looks good, no surprises re price. All good.
Very pleased
I have had a terrible experience. Ordered one, was charged and shipped two. Called right away to have order fixed however was on hold for hours, tried chat service and no response, emailed and email was returned. I want to return my product and can't. Honestly soooo disapointed with the lack of service.
Size of bag detailed in product spec to what was delivered is completely different and has to be returned. Have been contacted to provide photos of size. This has been provided however no response from Banner Buzz
Sturdy travel bags with wheels, easy to put on and off, strong zipper.
Items were of good quality but too small for our Marquees, just waiting to return them and order bigger size.
Perfect for what we need!
Great products
Perfect fit!
I received my order but the product has defects. The travel bag has 2 holes, one seam undone and had dirt marks. And the canopy fabric has over 10 dark spot/stain marks. Not impressed, this is supposed to be a new product. If this company intends to sell to people used tents, perhaps mention that on the product page, as I thought I was buying a quality product in new condition. And that is far from what I received. I tried to call the company, but it went to voicemail, left a message, and was never called back. I chatted online with their help desk, and told me to raise a ticket for my issue and they said that I would get assistance for this ticket within 24-48h. It has been over 3 days now and they still have not reached out to me to help me resolve my issue.
Ripped after 1 use.
Fast delivery good service
It didn't arrive in time, and I was sent the wrong tent!
Bag is really good and so is the frame for the tents
I didn't end up using the bag because it didn't come on time. BUT I'm still leaving a review because Banner Buzz had the best customer service I have ever experienced. They owned the mistake without any defensiveness and offered me a refund. I'm really pleased with this company. They are light years above Print Globe in quality, customer service and ease of ordering…all at half the price. I'm over the moon happy and will continue to tell everyone how great Banner Buzz is.
Excellent job!