Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Avia Swim has a rating of 1.4 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Avia Swim ranks 234th among Swimwear sites.
We monitor reviews for authenticity
Never received my order, tried to contact them many times (instagram & mail) but never received any response. Had to contact my visa company to get my money back!
It's been 6 months and I still have not received my order. I tried calling and e-mailing and I never got any responses. DO NOT ORDER FROM THIS SITE.
I only read reviews of the site after placing an order and was mortified I'd lost like 30 dollars. Indeed, 1 month, then 2 whole months, passed and no update on tracking info or package delivery. I assumed it really was a scam at that point, emailed the support team, no response, forwarded my email to them literally 24 times at a time to see if that would work lol.
TO MY SURPRISE, 2.5 months later it showed up (ordered May 27 2020... received August 12 2020 no joke)! The swimsuit I ordered (amore bikini set in red. Attached photo of the white version) looked just as pictured, I'd say it's about the quality you'd expect for 20 ish dollars. Overall I'm super happy with it and look forward to wearing it to the beach. This was an emotional rollercoaster
Does not even deserved one star. I am so disappointed in myself for not having read the reviews first. I ordered 3 sets of bikinis over 3 months ago and still have not received any tracking details or email to say they have been dispatched. I emailed them a month ago, to no reply. I will be contacting my bank to have the money reversed. MASSIVE SCAM LADIES - DO NOT OREDER FROM THIS SITE! :(
I ordered two pairs of bikinis. They took 4 months for items to arrive. Bikinis are not like the photos. They are cheaply made and they aren't practical.
I thought this place was a scam. Like an idiot, I fell victim to this website's cute advertisements without doing my research. After I found that they never replied to my emails and my phone calls went straight to voice mail, I was sure I'd never get my bathing suit. I placed my order in mid-march and after efforts to cancel my order, I accepted that I lost 20 bucks. But surprisingly, I got the bathing suit, in July? It's a cheap material (still cute though) and runs kind of small, but I got it so I guess its not really a scam. Still would not recommend though.
So I got SCAMMED. I ordered from them 2 months ago and never received my order. No one answers anything. I dont even think it is a real phone number. Comments on instagram are disabled. I will post about this on every social media platform that i have until someone refunds me
SCAMMERS! FAKE COMPANY DO NOT BUY FROM HERE! I have disputed the transaction with my bank the merchant won't return my calls and emails, I have sent. It's been over a month since the order was placed will be making calls to try and get the company looked into further.
I did purchase my swimsuit over two months ago and still waiting for it, as people has already mentioned they don't reply emails either answer calls. I do want my money back
Ordered a bikini mid-May... two months later after countless emails and messages on Instagram... no replies and no bikini. Fortunately my bank reversed the charge.
I'm super bummed and disappointed in human society. This company is fake or has non existent customer service reps. Based off of all the reviews I'm going to say it's fake. Ordered a bathing suit over a month ago. They won't respond to my emails and their number is fake. I've reported them on Instagram as a scam. Everyone who has had issues should do so as well. Avia Swim takes money from people. THEY ARE CRIMINALS
They don't even deserve one star. I ordered more than a month ago and I have not even been given tracking details. This is frustrating and I want my refund ASAP!
I did get my "swimsuit" if you can call it that after 2 months of reporting, calling and blocking this organization everywhere, and whatever i got in the mail looks outrageously disgusting, looks nothing like what i ordered, extremely cheap material, color doesn't match, fit is terrible. It's a big scam.
Never received items from this website. It's actually fraud do not purchase from this site. What an awful experience.
Awful. Ordered a suit over almost two months ago and still hasn't come. I've emailed the site for my money back and direct messaged the Instagram and never got a response from either. Do not buy from here this website needs to be reported ASAP.
Do not buy anything from this website. I bought 3 swimsuits well over a month ago and have only received one. The one I did receive is nothing like the picture and the sizing is way off (An XL fits like a Medium). Because the suit didn't fit, I've been trying to return it. Their policy states that I have 14 days to return it upon receiving the item. So I emailed Avia swim with "returns" in the subject, like it said to do, and have heard no response. I have called and emailed every single day for almost 2 weeks. I have heard nothing from this site. And I still haven't received my other swimsuits. The customer service of this site is VERY VERY BAD AND UNPROFESSIONAL! Not to mention the swimsuits are not even what they look like online. DO NOT WASTE YOUR MONEY HERE!
I had placed an order with Avia almost TWO MONTHS ago and still have not even received a tracking number! Unbelievable. I've tried getting into contact with them and I have had ZERO responses. DO NOT ORDER FROM HERE! It's a scam!
I order from this company almost two months ago and got an update only two weeks ago saying that the order has been shipped. Yet I have still not received any package or an update on shipping. I bought two suits from them and wish that I wouldn't have. Do not waste your money on these suits- shop elsewhere.
This website screams scam yet I really wanted some cute bikinis. I ordered 2 bikinis during their "sale" that happened to last over 3 months. Their bikinis look like the exact same bikinis sold on Somerfield, including the same pictures with the same model(that's how they got me) They just change the name of the bikinis. After purchasing 2 medium bikinis, I realized my sizing is a small. I emailed them to hopefully change the order and I tried calling them. You can only leave a voicemail each time. No response, and same with my friend who emailed them about her order. A month later, and the first bikini arrived. They ship out of China, exactly like AliExpress. The package arrives and there is no "AVIA" brand. Not to mention, THEY SENT THE WRONG BIKINI, one that is not even sold on the website. Cheap quality, no tags, and the medium that I thought would too big... was too small. What makes it even more suspicious is that the bikinis I ordered are no longer on the website. Not even sold out. As I was searching, the little bubbles on the bottom of the screen stating someone added a certain bikini to their cart showed my bikini Being added to cart ( the same one that I cannot find). I click the link and it shows page not valid. Weird how someone can add a nonexistent bikini to their cart? Their Facebook page shows no comments also, as if they're trying not to hide what the public want to say...
Answer: Nope, it's impossible. I sent them an email and no response for 2 weeks, then I forwarded that same email literally 24 times all at once to see if that would annoy them to respond lol, still nothing.
Answer: It appears to be a legit company based in China. My swimsuit took 2.5 month to arrive but the product was as pictured. I guess it's just a dishonest company about the shipping time... and also unethical bc of the nonexistant customer service responding activity (never responded to any of my emails I sent prior to receiving my package)
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account