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AOL Reviews Summary

AOL is a news and entertainment website that provides the latest breaking news, politics, sports, weather, and lifestyle information.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
6
returns
7
quality
13

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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A lot of continuing bs
January 11, 2025

They continue to use places like CNN for their news. As an AOL member since it started, it has gotten increasingly left-wing and incorrect reporting. Just had that experience today. California policies are the problem with the fires. They "Trump is fake news, but he's actually correct.

Date of experience: January 11, 2025
Australia
1 review
0 helpful votes
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I was preoccupied with browsing the internet and seeking assistance after falling victim to a scam by a broker. Fortunately, I found Spec-trum-crest, who provided exceptional and professional services. They guided me through the entire process, allowing me to finally find relief from the stress and frustration caused by the previous ordeal.

Date of experience: April 27, 2024
Indiana
1 review
0 helpful votes
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Oldies Inc
April 14, 2024

So, I purchased two concert DVD's - James Taylor Solo and A tribute to Burt Bacharach. The DVD's came to me in about 10 days. And, they are just fine. Fair price and two DVD's for which didn't know they existed until i saw them in the Oldies catalog. So, I'm a happy DVD watcher!

Date of experience: April 12, 2024
Kentucky
1 review
0 helpful votes
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My card expired. I went into aol to update it but am locked out with NO notice from aol. I received USPS mail notice to login to updatemybill.aol.com but it says I dont own my own account. I called *******811 and he would not send me a link to update my card nor would he give temporary access to update my billing info. The only thing he would let me do is give HIM my credit card number. HIM, not from my country, not cleared, maybe just out of jail, I wouldnt know. I dont give my credut card number out over the phone. I see this as an effort to hijack my credit card info. Ive been with aol about 20 years. Whats happened there?

Date of experience: July 29, 2023
Pennsylvania
1 review
0 helpful votes
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Wrong parts
July 28, 2023

Took too long t recieve my parts, and they are the wrong parts. I will be returning them. All i need is the replacement cap. The head housing for the ST1500SF (hinged shaft) 15" string trimmer by EGO.
Order# *******.

Date of experience: July 26, 2023
Poland
1 review
0 helpful votes
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Literally, the worst Customer service you can expect.
I know my login details but AOL is asking me to verify that I am not a robot. It only gives me 2 options to do so, either send a message to a phone number that i don't own anymore, without giving me the option to change the number, or call their helpline and get charged for it. I am never gonna use this email again.

Date of experience: July 7, 2023
Pennsylvania
2 reviews
0 helpful votes
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My trip to orlando
July 2, 2023

The birth date on our information is not correct,I pray this doesn't mess up our trip I will be very

Date of experience: July 1, 2023
North Carolina
2 reviews
0 helpful votes
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THESE MANIPULATORS TOOK MY WIFE'S NAME off everything its her primary account have al;l the right information cant sign in now the lawsuit the PHILIPPINES SHOULD NOT WORK IN AMERICA STAY WITH THEIR OWN PHONIE KIND

Date of experience: February 4, 2023
Texas
1 review
1 helpful vote
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AOL allows people to steal your account.
January 28, 2023

AOL has allowed people to hack not one but two of my AOL accounts and will do nothing about it. They claim someone will contact you back 24 to 48 hours it's been over a month and a half and now a second account has been hacked I have only these accounts for over 30 years this is how they treat their customers

Date of experience: January 27, 2023
Florida
1 review
0 helpful votes
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Unbelievably incompetent support. They have a script and just keep repeating it. They won't get you Tom tech support without buying their plan! Total blackmail. The issue was with their own website not generating an app password, but yet they would not let me talk to a supervisor, just kept repeating the steps to generate and talked over me when I said the site was not working, and said they could do nothing. Let me repeat, IT WAS AOL.COM THAT HAD THE ISSUE AND THEY WOULD NOT HELP. I am getting rid of that email right away and they can go pack sand.

Date of experience: January 24, 2023
California
1 review
0 helpful votes
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Great email client if...
January 23, 2023

Great email client if you enjoy being HACKED, SPAMMED, RIPPED-OFF and SCREWED.
I receive warnings, notifications, and alerts nearly EVERY DAY.
I've been hacked and had all my contacts and old mail deleted.
AOL email is the W-O-R-S-T!

Date of experience: January 23, 2023
Illinois
1 review
0 helpful votes
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The aol mail app
January 8, 2023

I do not like the aol email ap.It did not work,so I deleted the thing.However it seems as if they want to shove it down my throat.Sometimes,when,I am trying to sign into my account,they basically say I can sign in.After not downloading their email app.That,I deleted,because it did not work.Usually,can sign in after another attempt.Not the point.Why,are they trying to shove a email app down my throat,that did not even work.Fix it.

Date of experience: January 7, 2023
California
1 review
0 helpful votes
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Simply horrible. A week ago I heard they wer4e associated or bought by Yahoo and then I lost 3000 unread emails. Phone calls are useless. It is so terrible to lose your emails and the company gives you the run around. Simply wordst email service among the known emails.

This will reflect bad not only on AOL but Yahoo also.

Date of experience: November 29, 2022
Tennessee
1 review
2 helpful votes
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UNABLE TO PROVIDE THE CORRECT PART
September 13, 2022

After consultation with Karcher and eReplacementParts, I thought that I finally had the correct replacement part. Wrong, again. At least the return is pretty easy. But, I still need the part, as my T300 deck and pavement cleaner is useless without it.

Date of experience: September 13, 2022
New York
1 review
0 helpful votes
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Incredible sham
September 12, 2022

Could not get my email. Called aol service and told that i have to go to my pc to fix the problem.
Rarely if ever use my pc. Asked to speek to a supervisor and was hung up on.
Now i think they blocked my number. Alst time they wanted to charge me $100 to fix my pc.
What a joke

Date of experience: September 12, 2022
India
1 review
0 helpful votes
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Aol.com bad service
July 18, 2022

Very Bad Service, After registering e mail id when i was going to log in they say we have not recognized u. If ur company is in losses than i will pray the god to give u profits but dont waste the valuable time of the customers.
*******@aol.com

Date of experience: July 17, 2022
Florida
1 review
0 helpful votes
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Terrible service
April 6, 2022

I was logging in to download a study guide and was forced to renew my password. I had just changed it less than a week ago. Customer service would not help me reset my password and to reset it for free was not an option because the help icon just would take me to the login page where I had to verify I am not a robot multiple times. I tried to explain this to the tech on the phone and she would not listen and just kept directing me to the help icon. I am done with aol and will never recommend them to anyone. This is sad because I have had this account for over 15 years.

Date of experience: April 5, 2022
Virginia
2 reviews
6 helpful votes
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I spoke to their customer service and wanted me to pay just to retrieve my 2months email! I just lost my 2months email without do anything!

Date of experience: March 14, 2022
GB
2 reviews
1 helpful vote
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Things I like
February 19, 2022

Very simple to understand and I found that completing surveys a simple and rewarding experience in order to get a reward for your work

Date of experience: February 18, 2022
Louisiana
1 review
2 helpful votes
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Bias New Reporting
January 6, 2022

AOL highlights bias news sites that preaches opinions masquerading as fact. No response or other opinion is allowed.

Date of experience: January 6, 2022