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27Dress Reviews Summary

27Dress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Luxembourg
1 review
1 helpful vote
Follow Jeanny M.
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I ordered a custom-made dress from 27dress for my birthday, placed well in advance. The company promised delivery long before the date, but the dress arrived four days after the party. It was therefore completely useless for the one and only occasion it was meant for. To make things worse, the "custom" sizing I paid extra for was not respected: the straps were far too long, the bust too wide, and the dress was so long I tripped over it even with heels. I gave my exact mesurements and they were 20 cm over — this was not a matter of interpretation but poor workmanship. Customer service was equally disappointing: their communication was slow, inconsistent, and evasive. Answers were delayed, vague, and contradictory, leaving me in the dark while my event date approached. First they offered only a 30% refund with no return, later 40%, then 50%. They even sent a passive-aggressive message, suggesting that if I appealed further, the process would "take very long and success is not guaranteed." Instead of taking responsibility, they tried to pressure me into giving up. Finally, I caved and accepted their 50% offer — but I never received a single cent. In the end, I paid 100% for something I used 0%. No refund. No accountability. My big birthday party? Ruined! This company completely ruined what should have been a once-in-a-lifetime celebration. I strongly advise others to stay away.

Date of experience: June 24, 2025
New York
1 review
1 helpful vote
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The dresses exceeded my expectations! The quality is top-notch, and they offer a great variety of styles and sizes. Secure checkout and reliable service. Can't wait to order more!

Date of experience: February 8, 2025
Illinois
1 review
1 helpful vote
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Beautiful, stylish, and well-crafted dresses! The attention to detail is amazing, from lace to sequins. Shipping was fast, and the customer service was excellent. So happy with my purchase!

Date of experience: February 6, 2025
Minnesota
1 review
1 helpful vote
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Fantastic selection of dresses with high-quality materials! The fit is perfect, and the craftsmanship is excellent. Secure and reliable shopping experience. Highly recommend for anyone looking for a gorgeous dress!

Date of experience: February 3, 2025
Florida
1 review
1 helpful vote
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Absolutely in love with their dresses! The fabric is soft, well-made, and fits beautifully. So many styles, colors, and details to choose from. Great value for the price—will definitely buy again!

Date of experience: January 8, 2025
Ohio
1 review
1 helpful vote
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Stunning dresses with exceptional quality! The designs are modern and elegant, perfect for any occasion. The ordering process was smooth, and the customer service was very helpful. Highly recommend!

Date of experience: March 5, 2025
Texas
1 review
8 helpful votes
Follow FABIOLA M.
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Scam!
April 20, 2020

Do not buy! The dress that I received was made out of the cheapest material! It looked nothing like the pictures and when I tried returning it they stopped answering my emails! I'm now out of $169Worst Experience EVER!

Date of experience: April 20, 2020
Zambia
1 review
11 helpful votes
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Zero stars if possible
January 8, 2020

You are better off going to your local boutique or something.
I ordered a wedding dress from these goons, The sent me a whatsapp saying they couldn't find the exact lace i ordered and literally forced me to pick between two totally different kinds of lace, totally different to what i wanted. The said if i didn't pick a new lace my dress would take long to be made. Wasn't happy at all. They sent me a picture of the final dress and its ugly and looks cheap. Miserable bride here :(

Date of experience: January 8, 2020
California
2 reviews
7 helpful votes
Follow Biia V.
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Vejam os comentários, eles oferem dinheiro para as pessoas postarem falsas reviews positivas. O site é falso, da golpe nas pessoas.

Date of experience: November 11, 2019
BA
1 review
11 helpful votes
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5star
June 22, 2019

I bought this dress for my senior prom in the blue, and I could not have gotten a better dress. Not only is this dress beautiful but it's also so comfortable and fits very well. You will truly feel like an elegant princess with this dress. I received so many compliments, and the teachers even told me that my dress was the best dress that night! You truly get the bang out of your buck with this dress.

Date of experience: June 20, 2019
Serbia
1 review
1 helpful vote
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Great
June 3, 2019

It was just a bit to big at the waist maybe like 1inch or 2 but overall it was a gorgeous gown. I did ended up cutting the mesh in the middle cause it looked to awkward but it still kept it pretty modest. If your looking for a cheap but gorgeous gown for a formal occasion and don't mind a semi puffy dress I would highly recommend this dress.

Date of experience: June 1, 2019
Kentucky
1 review
7 helpful votes
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Ordered a prom dress for my daughter and the dress was AWFUL and poorly made. I've been going back and forth for over a month and been receiving automated responses.
They are refusing to give me a refund so now, I have to get my attorney involved.

Date of experience: May 23, 2019
Tennessee
1 review
6 helpful votes
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Hate the service
May 20, 2019

Received a different dress then ordered. Emailed the site back and they told me "this dress looks amazing" That's not the dress I ordered!

Date of experience: May 20, 2019
Mexico
1 review
10 helpful votes
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Wrong color
May 11, 2019

The dress arrived quickly, everything its alright. But it doesnt fit properly, also I selected the same color as the picture (gold) and it came rose-gold kind. The color is pretty, but isn't as expected. Its too expensive for the quality.

Be careful if you want to order from this page, there are many people and reviews telling its fishy/scam.
In the tag it was from a brand named "Babydress" or something like that. Please take care

Date of experience: May 10, 2019
Philippines
2 reviews
17 helpful votes
Follow Lucy N.
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I've been approached by this company to post a review for them without me receiving the dress at a VERY cheap price. The 5-stars you see here are most likely bought.

For those who are saying the 1-stars here are made up, here's a link with proof of the offer from this company.

https://www.aboutlifeandlove.com/fake-reviews-babyonlinedress

Date of experience: May 8, 2019
Colorado
1 review
7 helpful votes
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Horrible service
May 7, 2019

I wish I had read the reviews before ordering. I ordered 2 dresses over 3 weeks ago and now the website is not working.

Date of experience: May 7, 2019
Georgia
1 review
6 helpful votes
Follow Sherrida M.
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SCAM, FRAUD, AND THEY WILL STEAL YOUR MONEY! My daughter bought a prom dress from this site. We paid for Rush delivery well in advance in order to get her dress in time. The prom was this past Friday and guess what WE NEVER RECEIVED THE DRESS! We have called the number on the site thousands of times, no answer. We emailed, live chat, and messaged these people over and over. We have received broken English replies about checking on the order but no resolution! Run fast away from these criminals. My daughter's senior prom was almost ruined, but I bought her a dress in our local dress store. I am disgusted with this company for their lack of integrity and trying to ruin lifelong traditions that our kids work hard to accomplish like a senior prom. How many weddings have they ruined with their bridal gown section? DO NOT BUY FROM 27 DRESSES!

Date of experience: May 5, 2019
Romania
2 reviews
3 helpful votes
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Loved the dress
April 29, 2019

Everybody loved my dress! The color I chose was hunter! To make it look better I used a petticoat under it!

Date of experience: April 29, 2019
Italy
3 reviews
1 helpful vote
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Fantastic!
April 29, 2019

My dress arrived yesterday. It is absolutely gorgeous! I ordered it in the champagne. It fits perfect and it arrived very fast! I LOVE IT SO MUCH!

Date of experience: April 28, 2019
Ukraine
5 reviews
8 helpful votes
Follow Melody J.
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Let me warn all of you buying dresses from this website. I am a fashion blogger and any website that write me to give fake review is fraudulent. Do not order items from this website. All the reviews saying it is a nice website are written by bloggers who where paid to write them. It is so alarming that people are still falling for this site.

Models and people wearing the dresses on this website are not aware that they are on this website. The images are stolen images!

Immediately you pay money they stop replying you. This site have been contacting me for more than 6 months now, offering me money to write fake reviews and I declined several times. I exposed this site on my website. You can view how they scam people here.
Ask me anything and I will answer you. My website is www.melodyjacob. Com. Trustpilot does not allow links to be posted here, just put the link below together and you will see the email and all you need to know about this fake dress website.
https://www.melodyjacob.com/2019/04/babyonlinedresscom-is-fraudulent.html

Date of experience: April 27, 2019

From the business

10,000+ styles fashion dresses, Up to 80% OFF, Shipping Worldwide, Offer custom [email protected]


27dress.com
Founded in 2010
Hope, AR, United States