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1stDibs

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, jewelry, watches and fashion.

Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.

Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.

Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.

Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.


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1stDibs Reviews Summary

1stDibs has a rating of 4.6 stars from 1,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, shopping experience and free shipping. 1stDibs ranks 14th among Home Decor sites.

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
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It took several days to place this order due to my situation, including PC sleep mode in the middle of purchasing process, but this site had been very stable!

Date of experience: May 18, 2026
Georgia
1 review
0 helpful votes
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Very pleasant purchasing experience.
Professional communication and smooth negotiation process.
I'm excited to receive this beautiful Jean-Louis Forain drawing. Thank you!

Date of experience: May 14, 2026
Canada
1 review
0 helpful votes
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Pour ma première expérience sur 1stDIB, je ne suis pas satisfait. J'ai fait une offre à un vendeur de 5% plus bas que le prix demandé. Pour une raison inconnue, le système a offert le plein prix au vendeur. Quand j'ai voulu annuler la transaction, je suis allé sur le chat. Après une heure d'attente, aucune réponse.

Date of experience: May 9, 2026
Wisconsin
1 review
0 helpful votes
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So far so good
May 14, 2026

So far so good. My house is still under construction. I hope it will be finish by the time the chest arrives. If not I will inspect it and put it in storage until it is done

Date of experience: May 3, 2026
New Jersey
1 review
0 helpful votes
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This is a seamless way to shop
May 8, 2026

This is a seamless way to shop. Hopefully the seller will accept my offer.

Date of experience: April 28, 2026
California
1 review
0 helpful votes
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The vendor was quick to respond to my inquiry and very helpful.

Date of experience: April 27, 2026
California
1 review
0 helpful votes
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Charlie has been very accommodating and helpful
May 4, 2026
Updated review

Charlie has been very accommodating and helpful. Answering questions and including photographs.

Date of experience: April 24, 2026

Rachel has been a very respectful and conscientious...
January 31, 2026
Previous review

Rachel has been a very respectful and conscientious dealer.

Date of experience: January 21, 2026
Georgia
1 review
0 helpful votes
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First timer, let's see what happens. Got my fingers crossed.

Date of experience: April 23, 2026
New York
1 review
0 helpful votes
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1st Dibs has the most beautifully selected items The website is clear with accurate representations and descriptions of items!

Date of experience: April 23, 2026
France
1 review
0 helpful votes
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Très cordiale et riche en échange avec le vendeur
May 3, 2026
Updated review

Très cordiale et riche en échange avec le vendeur.

Date of experience: April 23, 2026

Confiance dans les articles proposés
January 20, 2026
Previous review

Confiance dans les articles proposés

Date of experience: January 10, 2026
GB
1 review
0 helpful votes
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I found the process over complicated the app didn't work which made things difficult

Date of experience: April 21, 2026
Texas
1 review
0 helpful votes
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Quick and easy to submit an offer
April 28, 2026

Quick and easy to submit an offer - hope it is accepted! Owner/selle® will reply soon to let me know if offer is accepted I also hope.

Date of experience: April 18, 2026
New York
1 review
0 helpful votes
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The seller appears fine but the website was quite awkward in terms of communication.

Date of experience: April 16, 2026
Canada
1 review
0 helpful votes
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Nice website but shipping costs to Canada are unrealistic, and I wanted to buy 2 items but I could not see how to add the 2nd one to my order.

Date of experience: April 14, 2026
Customer S. 1stDibs Rep
1 month ago

Hello Matthew, thank you for sharing your feedback about our site!

Shipping costs to Canada can vary depending on the seller, item size, and delivery requirements, which can sometimes result in higher-than-expected rates. That said, when purchasing multiple items, they do need to be from the same seller in order for the items to be shipped together. Every order is still individual. In those cases, the seller can often coordinate shipping for both pieces together, which may help streamline delivery and reduce overall costs.

If you’d like assistance reviewing options or coordinating this with a seller, our support team is always available at [email protected], we are happy to assist you.

Missouri
1 review
0 helpful votes
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When requesting information I received a quick response from seller and buying was a painless experience.

Date of experience: April 14, 2026
California
1 review
0 helpful votes
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The seller was very responsive and helpful. The purchase process was easy.

Date of experience: April 14, 2026
Canada
1 review
0 helpful votes
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Such easy check out procedure
April 18, 2026

Such easy check out procedure. Went so smoothly from start to finish.

Date of experience: April 8, 2026
Virginia
1 review
0 helpful votes
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Great experience with seller so far. Very prompt and authoritative answers to questions.

Date of experience: April 7, 2026
California
1 review
0 helpful votes
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The site is easy to navigate and all the images are well done.

Date of experience: April 5, 2026
Canada
1 review
0 helpful votes
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Excellent selection and responsiveness from vendor,...
April 13, 2026
Updated review

Excellent selection and responsiveness from vendor, very satisfactory

Date of experience: April 3, 2026

1st Dibs always keeps me informed about what I'm looking for

Date of experience: February 26, 2026