Zulily
Questions & Answers

What I think - don't do business with them. If you read the reviews there are an over abundance of dissatisfied customers. If you ask me they are crooks or they would offer to return your money if you are not satisfied. My main concern is the fraudulent advertising of their items and the state doesn't do anything about it. Never again for me will I order anything from them.

I would suggest you not do business with these people especially since there are a good many disgruntled (former) customers. It's my belief also that any 'positive' reviews are written by their employees to make the company look good and to encourage purchases.

I don't care for their poor customer service. They tell you what they think you want to hear and in my case they never followed through. I wish you luck!

They are slow to fill orders, but I found that their customer service always answered my emails. I would think if they acknowledged your issue that they will eventually resolve it.

I YOU NEED AN ITEM QUICKLY! THIS IS NOT THE COMPANY FOR YOU. BUT IF YOU WANT GOOD PRODUCTS FOR HALF THE PRICE AND CAN WAIT FOR SHIPMENT! THIS IS THE CO. I have been ordering from Zulily for over 2 years. I order at least something every week. Do not plan it that way, but I always see something I like. On items that I am not familiar with I google that item and read reviews on the item for price and reviews before ordering. With your problem, call again and express your frustrations. They should do something. When I have had problems, they have reimbursed the cost back to me and have even told me to keep it and donate II. I love the company. You should also notice the shipping on your order after placing it to see if it will arrive in time for you. If not you can cancel immediately. I personally love Zuily. QVC just purchased them. Do not know what this will mean for the future.