Zulily
Questions & Answers

My credit card provider blocked my card's use on the Zulily site because of the high risk of fraud associated with the site. I've ordered from Zulily a few times with no problems but the bank said there has been a high incidence of fraudulent misuse of customer card details associated with them. I persuaded the bank to unblock for long enough for me to place my current order, but the bank said I should really get my current card cancelled and a new one issued afterwards. Has anyone else had a related problem?

Asked by Diana F. on 5/7/2015

3 Answers
Jon V.5/7/2015

A former Zulily employee told me that apparently Zulily has been fraudulently charging people's cards after their original purchases and only refunding the small amounts if called on it. I have no evidence beyond their word, but based on the NUMEROUS questionable business practices, I'm inclined to believe it. Save yourself the hassle and BUY FROM REPUTABLE MERCHANTS, not sketchy online retailers.
julia t.5/10/2015

While i have ordered several times, and yes, the wait is three+ weeks, items were fibe until my last order. Two pairs of leggings were not as shown. The blk diamond/ geometric leggings (had two diff nanes) were mid calf in photo, andbarely made it past my kneecaps; and the shiny blk leggings in picture, were actually ordinary blk matte leggings. They did say they would refund my money - let me ck now. I ordered. A six pack of bras - yes long wait, but if they dont fit or are cheap, i will prob discontinue my relationship with them.
Kathryn H.5/7/2015

Never even heard of that... sorry :(

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