Zulily
Questions & Answers

How do I return a dress -- size 4 -- never worn, still has tags on it. The other two size 4 items were perfect, this was not sized correctly. What next? I'd like to return the dress and replace it with another one -- don't want my money back -- just want an exchange. What do I do?

Asked by Joyce F. on 8/29/2015

5 Answers
BJ H.9/8/2015

I was told ABSOLUTELY NO RETURNS EVER!
L S.8/31/2015

I was told they accepted NO returns.
Angie L.8/30/2015

After reading all the reviews I didn't try to return anything, the ripped, the raw edges, the machine grease, & the fabric quality, I would have had to return everything for a store credit. I DON'T WANT ANYTHING ELSE THEY HAVE! Sorry I can't help you on anything about returns.
V G.8/30/2015

Sorry I don't know
carmen s.8/30/2015

You can return the dress. They will check it and will give you a store credit no refunds. Credit is good for over a year. Go to website and look for customer service they will email you the return address by your location. I just ordered some more items. Really like quality just look out for size they may run Europe they do have a chart next to item in the bottom. Good luck with purchase.

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