ZAFUL
Questions & Answers

Ordered a dress on the 19th. Said they shipped it on the 20th. No word and no item... today is the 31st. No tracking update. It says. No specific reply. U do know my husband is a corporate attorney. Right! Seriously. Better arrive pronto or u have a class action suit on your hands... refund the 39.00 or get the dress to me within 3 days! I am not playing with you. Order number: UU1510190716222703.

Asked by robert N. on 10/31/2015

3 Answers
Charlie F.6/3/2016

Dear robert,
We regret for this issue occurred.

For flat rate shipping, there is no tracking number. Please note the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.

I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?

We look forward to hearing from you. Thank you.

Best Regards
Zaful Customer Service
Linda H.12/10/2015

I ordered more than 3 months ago and still waiting. I don't expect to see it.
Janae B.11/17/2015

I ordered four months ago and I'm still waiting

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