ZAFUL
Questions & Answers

I really hope these bad reviews are not true :( because I really, really love your website. :) Looking forward to my new dress :) thank you-Sheila

Asked by sheila d. on 10/19/2015

17 Answers
Janeya B.10/19/2015

They are true the product is nasty and nothing like the pictures
Rachael H.10/19/2015

I really hope it works for you Sheila but my one (and only) experience with this site is that the items do not represent what is on the site. They are very bad knockoffs and expensive for the quality. My dress was actually completely different to what was on the site.
Charlie F.6/3/2016

Dear sheila,
Thank you for your order.

Please rest assured that we will try our best to make you satisfied.

Coud you please tell us your order number so that we look into your order?

If any question, please email to [email protected] titled as "reply from sitejabber.com-QA" or you can message us.

Best Regards
Zaful Customer Service
Linda H.11/28/2015

If you get your dress. This company doesn't care. They are a fraud.
Sheryl S.10/20/2015

It's been a nightmare and have never experienced anything like this. I order things all the time online and have never been had trouble with receiving an order or been treated this way! I have yet to receive my order after two months. The dress I purchased was purchased to wear while I am pregnant and I am now over 8 months pregnant and no dress still! I would stay away!
Susie G.10/20/2015

It's true, I hope you get the dress you ordered
Sara R.10/20/2015

Many of us are in limbo. It is not right. On Amazon I have ordered stuff from China that did not take any longer than 2 weeks. If you want to place an order after reading all of our reviews, by all means go ahead.
Renee P.10/20/2015

Hate to tell you. bad.news. I Did finally get my money back ny PayPal. Otherwise you will never reach anyone at zaful
kelley d.10/20/2015

Read the reviews and my experience. Good luck. I would look elsewhere. I ordered $300 worth of clothes and it was a disaster. Spend your money, time and energy on any other site.
Bettina p.10/19/2015

Lol. You seriously think this many people would post bad reviews for no reason?
You must be a gambler ;) I truly hope you have better luck then the rest of us.

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