ZAFUL
Questions & Answers

Dear Mary,

We would like to start off by telling you that we are so sorry about your problem.

We are NOT a con. We really do not need to risk our reputation over a single order.

Could you please tell us your tracking number or reference number or the email address that you have used to place the order so that we can check your order status and deal with your problem?

Thanks for your time.

We look forward hearing from you.

Zaful Customer Service

It takes months to get it... and you probably will see the product is what you paid for it. Don't try to return, won't happen. No REAL customer service. You probably already have been scammed like the rest of us!

Doubt you'll see the coat nor your money ahain

I ordered and never received my mechanize, but after complaining at one or more sites they actually reimbursed me, no I never received the product... I was so frustrated I was writing to them daily. Spread your angst to every site you can find, go to yelp that's what got me results.

I ordered a coat on 12/30/15. Today is 2/12/16 and I still don't have it. I've written and have just received automated responses that it's been mailed so I feel your pain.