ZAFUL
Questions & Answers

I need the address to return items that did not fit properly... I cannot get through, and would just like the address, I will pay for shipping..

Asked by Mary M. on 11/5/2015

3 Answers
Charlie F.6/3/2016

Dear Mary,
We would like to offer our sincerest apologies for the issue.

We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit.

We need to confirm the problem then authorize the return.
Please refer to http://www.zaful.com/returns/.

If any question, please email to [email protected].

Best Regards
Zaful Customer Service
Linda H.12/10/2015

They ship from China, that is if you ever get what you ordered.
Janell C.12/9/2015

Good luck -- You will not get the address. I believe they are in Bejing. You are stuck with what you bought.

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