ZAFUL
Questions & Answers
I just ordered bikinis off this website and it's asking me for a utility bill and my licence card I 100% don't feel comfortable giving people I don't know that kind of information but otherwise they won't send it and I spent $200 should I ask for my money back
Asked by Ivy s. on 8/14/2016
3 Answers
Anne M.8/26/2016
They did the same to me even though I had ordered with the same credit card in the past. They asked for 2 pieces of id which I hesitantly supplied. They rejected my order. I find it disturbing they ask for info like this.
Charlie F.8/15/2016
Dear Ivy,
Thank you for your feedback.
According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/m-article.htm?id=100 for details.
If any question, please email to [email protected].
Best Regards
Zaful Customer Service
Thank you for your feedback.
According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/m-article.htm?id=100 for details.
If any question, please email to [email protected].
Best Regards
Zaful Customer Service
Renee C.8/15/2016
File a claim with your credit card for a refund. NEVER disclose personal information of any kind to any online retailer or person.
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