ZAFUL
Questions & Answers

How reliable are your services? I've seen some really shitty reviews.

Asked by Phoebe D. on 11/25/2015

3 Answers
Charlie F.6/2/2016

Dear Phoebe,
Thank you for your message.

Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.

Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products.

If any question, please email to [email protected]. We will try our best to help you.

Best Regards
Zaful Customer Service
Amy H.12/1/2015

They are so bad. Took much longer to arrive than advertised, and when the clothes arrived they were nothing like the pictures. Two items are so poorly made they were unwearable. Straps of the wrong lengths and non-human proportions. The other garment is not the advertised fabric and is see through. Don't shop at zaful.
Linda H.11/28/2015

They are not reliable at all. I'm still waiting after over 2 months. I don't expect to receive my order. Don't waste your money.

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