Wish
Questions & Answers

Nope and I'm a frequent shopper I've even had good experiences with customer care and canceling orders and refunding my card... I love wish

I've never been scammed, but everything came very late. One of the items I ordered after a month I received a message that they lost it and was going to deposit back the money which they did (that's the good part.) my experience and a lot of other people that I referred to wish before the experience was pretty much the same as mine. Your money is safe but the quality may not be what you were expecting and the time is definitely off majority of the time.

Personally I've never been scammed by Wish. I've received all of my items on time, and they were all exactly what I was expecting.

Regarding the tracking info, it's almost always inaccurate. When I made my very first purchase on the app I tried tracking my package just like you did and freaked out when it told me my order didn't exist. I decided to hold out until the end of the estimated arrival period before contacting customer support. My order arrived a few weeks earlier than I was expecting, much to my relief. The weird thing was that under my "Order History" tab, the item I received was still listed as "In Transit" and still is to this day. When I click on the "Where's my package" button, it says it's still located in China, even though I'm wearing the item right now as I'm typing this.

Basically, the tracking info is unreliable. It's annoying and maybe it'll improve down the road, but your package should arrive within the estimated period. If it doesn't, contact customer support and they'll take care of you. In spite of what some reviews say, they actually give pretty good customer service.

Sorry that was such a long response lol hope it helped!