WigsBuy
Questions & Answers

I just bought a wig from them and it isn't like the picture. The wig doesn't have the amount of hair showed in the picture. Is there any way I can get my money back? They're saying use hair spray on the wig. We all know that once you do that it is damage goods. Do they think the people of the world are stupid?

Asked by Linda H. on 11/18/2015

4 Answers
Jo S.11/18/2015

I am so sorry. I as well am seeking a refund due to a cancellation of my order due to being told items were available when after I paid found out they were not. I keep pestering and pestering. All I have so far is an email from their finance dept stating a refund has been done! The truth will be known in 5 days which they say is how long it will take to put it back on my card. Putting hairspray on it is usually used to reduce shine on hair piece. Once you do anything to it even try it on it is as good as yours. My suggestion is to keep pestering them and pestering them!
Lucy D.11/18/2015

If you paid through paypal make a claim through paypal as they will get you your money back if the wig you have is not as advertised see my review for information Lucy D
ra L.11/18/2015

Kiss your money goodbye. They are horrible. I had a relative who is an attorney to get a refund and still did not get my postage paid for so I lost 20.00.
Alice F.11/19/2015

WigBuy advertised with the item I purchased that it would take about 2 weeks processing time and another week for shipping... As I recall, my order came in about 18 days. And I continue to be a happy customer.

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