Viagogo
Questions & Answers

When will i recieve my order?

Asked by Marina M. on 4/9/2015

3 Answers
Syed A.7/22/2015

On the site they say you'll receive the tickets "on the week leading to the event", through their FAQ's. But in fact when you receive mail, you'll be surprised to see that it's probable that you'll receive them 3 days before the event! Or if you are travelling then you'll have to stay in the place where the event is happening to get the tickets by post within 3 days of the event. If they fail, you'll have to deal with customer support to get something worth the value of the money you paid for the tickets, but no refund. Does that sound something fishy?
Joe C.7/6/2015

Be very careful Paul. If Viagogo doesn't send you the tickets you bought or if you need some type of customer service, you will likely not get any. Viagogo is fine until there is a problem. When a problem occurs, Viagogo is not your friend. They are your enemy. That's my opinion and my experience.
Lukasz S.4/13/2015

3 days before event maybe...

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