Ultimate Guitar
Questions & Answers

Here’s what buyers have asked with answers from Ultimate Guitar staff and previous consumers.

4
questions answered
0%
answered within 1 day
Answer:
Hello. Please use my direct e-mail- [email protected] for more details. Kind regards, Aydar Community manager
By Ultimate Guitar S., 5 days ago

Answer:
I STRONGLY do NOT recommend Ultimate Guitar. Their 1.4 rating speaks for itself and their customer service is virtually non-existent, alll support email are answered by Bots that are programmed to deny any refunds.
By John W., 8 months ago

Answer:
I closed a credit card 6 months prior to their Autorenew, BUT Visa makes it possible for them to bill another Visa card I have...? Ultimate Guitar refuses refunds. I've filed a complaint with the Consumer Financial Protection Bureau and I strongly urge others to do the same!
By John W., 8 months ago


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?