TwinkleDeals
Questions & Answers
I recieved my package but 5 items I paid for are missing... I paid a tax for a $150 worth order for 14 items but only recieved nine items... Unfortunately I did not read all these bad comments about this side... And I have an other order on the way... I really hope that they can deal with the matter so I won't need to contact the cyber fraud services. Florentia
Asked by Florentia S. on 3/31/2016
3 Answers
Sandy Z.5/6/2016
Dear Florentia,
Thank you for your recent question.
I would like to start off by telling you that we are so sorry about this issue.
Some parcel will be shipped separately because of warehouse difference.
Please provide us your order number so that we could check for you.
Please rest assured that we will try our best to help you.
Looking forward to hearing from you.
Best Regards
Customer Service
Thank you for your recent question.
I would like to start off by telling you that we are so sorry about this issue.
Some parcel will be shipped separately because of warehouse difference.
Please provide us your order number so that we could check for you.
Please rest assured that we will try our best to help you.
Looking forward to hearing from you.
Best Regards
Customer Service
Sonja B.4/1/2016
I suffered the same;
Items have bee stolen;
From a transit company...
Just let them know what you have been thru and they will do their best in either refunding or letting you chose other items for the same amount
Items have bee stolen;
From a transit company...
Just let them know what you have been thru and they will do their best in either refunding or letting you chose other items for the same amount
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