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Questions & Answers

There is 2 nord avenues in Chico California what's the same address

Hello Angel, thank you for reaching out and we are sorry you are experiencing difficulties with your order. It sounds like your order may have been shipped to an incorrect address. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under the Temu Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). If you don't mind sending us your order ID, please message us through Temu.com or Temu app live chat, email ([email protected]), or call us (1-888-495-8368) so we can help you locate your package and resolve this issue as soon as possible. Best wishes, Candy

You won't ever get a refund. I was told my items were delivered. Customer service told me my house had a red door. I said it has a green door and no one around me has a red door. They insistently tell me it was delivered to the correct address. I'm just going to keep on giving very poor reviews and keep emailing them.