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5,147 reviews
568 questions & answers

Lanny,,,,, are you looking at the reviews being posted? Are you making improvements on customer returns? I was interested in placing some orders, but after looking at the reviews; I decided against it! I don't tolerate bad customer service.

Asked by Adrienne G. on 1/13/2016

3 Answers
W S.1/21/2016
It is amazing how much time Lanny & company have to respond to good/favorable reviews which seem contrived, and spend zero time on customer concerns.
J W.1/17/2016
Your return system is inefficient and THIS is what leads people to think you are a scam operation. This is why you have bad reviews.
Lanny S.1/14/2016
Dear, yes, I keep an eye on the reviews every day. Return/exchange is very easy and convenient.
You can check the return policy here ；https://www.stylewe.com/information/information?information_id=9

Kindly please log in our website to check your order account.
There is "Return/Exchange " button in the specific order. You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.

Thanks for your cooperation.

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