Shoedazzle
Questions & Answers

This is normal with shoedazzle. The will wait for the money to clear your account and arrive in their account before they get the all clear to send the shoes. If you want your orders processed faster you will need to provide a credit card number instead of debit card number.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it.

Orders are processed within 0–2 business days, and once shipped, you'll be sent a shipment confirmation email. You may track it from time to time. Kindly check your spam or junk mail if you do not see the email in your inbox. The package will be delivered to your address within 6–10 business days. You may also track it online by visiting the Order History tab. You may reach out to our Member Services Team via Live Chat or by calling (888) 508-1888 if you still do not receive the package after our shipping time frame. They are open 24 hours a day, seven days a week, for any of your concerns.

There are various reason your order may be delayed. Use the tracking number and the site will tell show you where your package is in transit. Some factors could be weather. Remember, your pkg is shipped by ground service but you have the option of upgrading how you have your pkg shipped.

Why did you order shoes from this site after you knew better too? You'll get your crappy cheinese shoes, they 'll be too small and very cheap... you must remember you get what you pay for! They won't let you talk to support, they won't refubd your money, they won't contact you, but be assured they will certainly take your money $39.99 every month and you will have a hell of a time stopping it. You will have to go to your bank and change your acct nuber, becajuse you wont get these guys to stop billing you...

Don't Panic.

I'd call customer service, asap.

Call them ASAP! Let them know how long its been since you placed your order & ask for a shiping refund!

They are very slow about filling orders and even worse when there is a problem and you need to return it but your account is usually billed right away.

I agree with^^^ Ms. Katherine. Definitely give customer service a call so that your questions can be addressed.