Sammy Dress
Questions & Answers

HI, I ordered some items from this website giving it a chance but its been a month and I know you guys are far away so I'm trying not to sweat too much over it if anybody could get back to me on my order status I would be really grateful I have ordered from other websites before and nothing showed up so please get back to me as fast as you can

Asked by Raven S. on 12/10/2015

3 Answers

Dear customer,
As for details, would you please contact our ticket support center so that you can be get detaills ASAP?
Please browse this link:
http://support.sammydress.com/?lang=en
Deb B.12/11/2015

Have you submitted a ticket to customer service? Whenever I have an inquiry, I submit a ticket, and usually I am contacted within 24-48 hours. On a couple occasions it has taken longer, and one time I got PayPal to intervene. So my advice to you is to contact them via ticket, and inquire about the status of your order. However, if you did not pay extra for a tracking number, that may be too difficult. I have found that as an average, when I did not pay for expedited shipping, that it takes about 45 days for me to receive an order. The longest that I have waited was 2 months! But I did get the order. So you may have to just continue to be patient.
lynn e.12/11/2015

Ordered 4 items no way to get in touch my oder is. Ms1511261845235968. Tracking is lb14491318933940 so why is it so freaking hard to find my order you people a re a piece of work just like dress lily they were the pits! I would like an answer anythibg these are christmas gifts!@@

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