RoseWholesale
Questions & Answers

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem:
http://support.rosewholesale.com/

Did you try the websites trouble ticket system? Did you read any of the shipping policies? If that does not explain your situation open a trouble ticket and you usually get a response within 2 days. Its very simple and effective.

I ordered 3 items. First didn't know it was coming from China at 21.00 s/h. Then it took 2-2 1/2 weeks to receive. Wanted to exchange 2 items. Neither of the exchanges came larger. There clothes run at least 2 sizes smaller than U.S. sizes. I did like the 1 item I kept. Well its 2 months later after returning two items back to China I was forced to take a store credit not a refund on my credit card. Well because of sizing/style was leary of having to start all over with the sizing issue. They told me they gave me credit on their store wallet. Well after 20 e-mails totally from the begining of all this mess I have no store credit and now they won't even return my e-mails. I now gave up on them and put a dispute claim against them on my credit card and even asked for the 21.00 in s/h to send items back to them against the credit not received.If you truly don't think you won't have to return an item take the chance but then I have also read where some customers never even got their merchandise shipped in the first place. Personally I will never do business with them again.

Don't buy from these people. The clothes are unwearable if they arrive at all.
Getting your money back is next to impossible. I lost AUD $180 to this company and chalked it up to a life experience.

This company will!. Give you a fake tracking number or
2. Never send your merchandise, or
3. Send merchandise that is incorrectly sized, very poor quality work by seamstress, made with cheap, thin nylon-type material, and
4. Never send your refund.