RoseWholesale
Questions & Answers

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem:
http://support.rosewholesale.com/

Or use the companies trouble system by opening a ticket. Also read their shipping policies. 7 days is about the time it takes to pull the item and have it clear customs. Also look at the shipping that you selected, it tells you how long to expect. You should also read their return and exchange policies. All the info and help you need is provided on their website. Why so many people don't read and don't use the provided help is a mystery to me.

Or try to get your money back from the company you paid through, like PayPal. I did.

In australia and no phone contact appears to be possible. Emails, if at all received, are obscure and don't make sense. Lots of sorries and they ask you to provide the same info over, and over again. You get nowhere, want to end it all and just cut losses and give up. Life is too short.

On line is WAY better then phone. Not really had issues with online questions.