RoseWholesale
Questions & Answers

Its very easy... You give them your credit card or PayPal information and they take it. Thats where it ends and the nightmare begins.

I had the same experience. It wasn't until I posted a bunch of bad reviews for them that I finally received the order 3 months later! It was horrible quality when it arrived btw. This company is not legit. I reported them to the bbb also. Hope this helps and sorry you're having same experience :(

First you have to read the conditions for sales, shipping, returns, etc. This company is in China, no they are not going to spend $50.00 in shipping so you can exchange a $12.00 item. They have a trouble ticket system that they are readily responsive to- if it is used appropriately. I have had some issues but they have been resolved fairly by Rose customer service. The problems begins when people do not read all the policies, no not use the trouble ticket system and don"t realize the kind of delays shipping from China entails. Taking these things in to account YOU decide if its worth saving tons of money on unique clothes is worth it or not.

DO NOT I REPEAT DO NOT ORDER FROM THE SITE. THEIR PHOTOS ARENT THEIRS THE BELONG TO MONIF C CLOTHING LINE. THE CLOTHES WHEN ORDERED ARE NOT WHATS PICTURED. THEY. SERVICE IS BAD AND THEY ATENT A REAL COMPANY. DO NOT ORDER FRO. ROSEWHOLESALE.COM

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem:
http://support.rosewholesale.com/
Please rest assured that we will reply you in your ticket.

Your best bet is just not to purchase anything from this company and if you have already, write a bad review and then you will get a response.

DON'T get involved with this online scam... IF you eventually receive your goods, they are tiny and of poor quality. THEN trying to get a refund is a story on its own... only when I made honest reviews (not complimenting them)... and contacted MANY times, did I finally get my money back! They, it seems, have more than one site under their umbrella... Trendsgal being another-as I had purchased off that site as well... and both refund requests answered by the same person! I've learnt to "do my homework" by reading review sites first now... not being bitten again!

So far I still haven't received my product or a refund after multiple inquiries using their online "customer service". Very unreliable. I don't plan on just letting this go either, as I am sure many customers have done, and just let them profit for items they did not deliver.

Do not believe anything they tell you. They are stalling and hope that you give up

Terrible. We only noticed that they responded to a Private Message on Facebook when I posted several negative comments on their FB page, but as of yet, they have not refunded my money. They never told me either, that the shoes I ordered for my wedding (that never arrived, even though I paid extra for early shipping) weren't even in stock! They still had them on their website to order, and I never received any notice they were out-of-stock, or any other correspondence. NOT a very responsive company at all. It borders on fraudulent all around, except for I did receive one blouse and swim suit, but I won't ever order from them again because of these other problems, and many other people's bad reviews.