Rosegal
Questions & Answers
Yes, I have e-mailed a few times and had no response. I would like to know how to return some items as there was no documents enclosed with the package
Asked by Diane C. on 3/8/2016
3 Answers
rosegal r.3/16/2016
I have followed up your case and our team will solve it for you. We would be very grateful if you could message us your order number.
Lisa P.3/9/2016
The admin on FB page gave me form to download a form which was partly in Chinese. It cost me $33 to mail back the $84 in products. And it took months. Sometimes they will offer you a portion of your money back. I suggest you take it and throw the clothes away.
pam h.3/8/2016
No it is not a good website. If the product is not what you ordered or doesn't fit The only way you can get your money back is if you used PayPal. I was able to get my money back because I used PayPal.
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