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Rosegal
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6,115 reviews
1151 questions & answers

My name is Ruth Duran and I bought with you three items. First one that was sent was very small which was a swimming suit. The second one was a green dress and when I order it, it was in stock, now the one they send me is not the item and claimed it is out of stock. The dress quality is bad and looks like an old lady dress not appropriate to go out. Also, it is a sheer dress and the last dress is sheer as well. I am not satisfied with my items which brought from you. My Email address is: [email protected].

Asked by Ruth D. on 4/26/2016

3 Answers
rosegal r.5/11/2016
Thank you for notifying us of your complaint. Let me start by apologizing personally for your experience.

Could you please tell us your order number or your registered email on our website? We will surely help you.

If any question, please email to [email protected] or submit a ticket named "Reply from Sitejabber" here: http://support.rosegal.com/.
Yours sincerely,
Rosegal.com Customer Service
Gloria B.4/29/2016
If the previous responses have not convinced you that ordering from this site is not a good idea, then I say go ahead place an order; then let us know how long it took. Maybe they've done a total 360 and shipping will be blazing fast. Not Likely, but give it a shot.
Sue M.4/29/2016
You'll be lucky if you get it within a month if at all. When you get it, it either won't fit, will be badly made & cheap looking. Don't expect a refund because they never respond to your emails. You saw all the comments on this company & how they were nothing but scammers & you still bought through their company... STUPID MOVE!

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