Rosegal
Questions & Answers

Is this a subscription business, where you have to order a certain amount of product per month or year? I am worried about that. Also, is there duty on the products? Does the jewellery have any lead in it?

Asked by Wendy B. on 12/17/2015

4 Answers
rosegal r.1/23/2016

You don't have to order a certain amount of product per month or year.
In addition, the tax is beyond our control, because it is charged by your local customs and it could be affected by some external factors. For more about tax and our service please check http://www.rosegal.com/tax/

We offer the detailed information for each item, about ingredient of the item please kindly check it.
Veronica G.12/17/2015

What Petra S. Said... Dont order, beware of their sister companies as well.
Petra S.12/17/2015

Don't know about lead in the jewellery, but considering you don't wear it constantly I am not to concerned. In regads to duty - that comes almost to the same amout as your oder and no you don't have to order every month. But from my experience I will tell you DO NOT ORDER FROM ROSEGAL EVER!
joan c.12/17/2015

You are charged a foreign transaction fee. Your card is charged immediately for your purchase, where other places only charge you once the product is shipped. But I was told my refund would take at least a month

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